Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange reviews

Showing 595 reviews with 5 stars · Clear filters

Ahmed H.
Jan 23, 2025
Very user friendly and powerful features
Very nice platform! Love the UX and the simplicity of it. We use it to record incoming website visitors so we can trouble shoot any bottlenecks in our user experience journey. We've using it every day since we've installed it.
Reply from Lucky OrangeJan 24, 2025
Nothing feels better than finding ways that make your customer experience better than ever! Learning those pain points your customers experience and being able to quickly address them is invaluable. Thanks for your review and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
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Kate
Jan 23, 2025
Excellent service, thank you
Super helpful call! Emilia was very patient in explaining everything and answering all my questions and its made my experience with Lucky Orange even better. Just wish I had done it sooner! Thank you for your time Emilia.
Reply from Lucky OrangeJan 24, 2025
These are the words we love to hear! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Again, we appreciate your review, and we are here should you need anything else! Cheers - Emilia from Lucky Orange
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Levi
Jan 22, 2025
Easy and helpful!
Easy and helpful!
Reply from Lucky OrangeJan 24, 2025
Thanks for taking the time to leave us a review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Please let us know if you need anything! Cheers - Emilia from Lucky Orange
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Mike W.
Jan 22, 2025
Helpful presentation
Emilia, did a good job of showing me features I had missed.
Reply from Lucky OrangeJan 24, 2025
Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange and our 15-minute call is a great way to accomplish it. Happy Tracking! Cheers - Emilia from Lucky Orange
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Rob & Renee H.
Jan 22, 2025
I was put onto Lucky Orange by my web…
I was put onto Lucky Orange by my web developer after asking about Analytics. I find Lucky Orange to be easy to use and it provides useful information
Reply from Lucky OrangeJan 24, 2025
We appreciate your review and kind words! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Emilia from Lucky Orange
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Nickea P.
Jan 22, 2025
The best customer service
The best customer service. I had a billing issue and they were quick to attend to it and follow up.
Reply from Lucky OrangeJan 24, 2025
Thank you for your review! Glad we could step in and help resolve the issue. Our team is always here to help and we are thrilled we were able to impress you with our support. Again, we appreciate your review and we are here should you need anything else! Cheers - Emilia from Lucky Orange
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Valerie M.
Jan 17, 2025
Going Above and Beyond the Expected
Will Daniels from the Help Desk quickly jumped in and stuck with me and my web development team as we needed support to guide us through setting up Lucky Orange events and funnels to accomplish our strategic and analysis needs. We explained our strategy and what we needed from Lucky Orange to deliver insights to help with a number of business decisions. Will knew we were up against a deadline that was the next day and took the initiative to set it up for us, which is not the norm. He responded very quickly to our numerous emails with straight-forward descriptions and made himself available over the past 2 weeks to get us to ready to meet our deadline. We can't thank him enough! Professional, collaborative, became part of our team.
Reply from Lucky OrangeJan 24, 2025
Thank you for such a thorough and thoughtful review! We are always here to help our customers be as successful as possible, both now and in the future. As you continue to deep dive into the data, don't hesitate to reach out with any questions. Happy tracking! Cheers - Will from Lucky Orange
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Laura B.
Jan 16, 2025
Couldn't recommend enough
We've been using Lucky Orange since launching our new website a few months ago, and their service has consistently exceeded our expectations. After evaluating several heatmapping tools, Lucky Orange stood out for both their functionality and outstanding customer support. Special thanks to Audry, whose customer service has been exemplary. We couldn't recommend Lucky Orange more highly!
Reply from Lucky OrangeJan 16, 2025
Thank you for your review! We are glad that we have been able to exceed your expectations on both a customer service front and a functionality standpoint. Being able to see how visitors interact with your site is invaluable when growing your business. Thanks again for the review and let us know if there is anything else we can help with! Cheers - Emilia from Lucky Orange
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