Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange reviews

Showing 595 reviews with 5 stars · Clear filters

Aya K.
Dec 4, 2024
Great customer service and impactful…
Great customer service and impactful tool. Really enjoyed chatting with Justin who walked through the tool and provided invaluable feedback and recommendations, even helped set up a funnel to track cart abandoner behavior.
Reply from Lucky OrangeDec 6, 2024
We’re so happy that we’ve been able to impress you with our technology, onboarding, and customer support, and we’re thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish that. When you need to see why someone left your website before converting, it's critical to have visitor behavior insights to spot the reasons. Thanks for your review, and we're here if you need anything! Cheers - Justin from Lucky Orange
Report
Jason S.
Dec 4, 2024
Lucky Orange 15 minute run through
Lucky Orange is brand new to me and Jordan did a good job of walking me through some of the great features it has to offer. Looking forward to digging into it more and see how it can help our online business. Thank you Jordan!
Reply from Lucky OrangeDec 6, 2024
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customers' success and are thrilled that we were able to impress you with our technology, onboarding, and customer support. Thanks for your review, and don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange
Report
sn
Dec 3, 2024
Lucky Orange is awesome for conversion optimization
Lucky Orange is incredibly helpful when optimizing your site for conversion! Not only that, but their team is awesome - responsive and quick when you need support.
Reply from Lucky OrangeDec 6, 2024
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and for the shout-out to our support team. We’re always here to assist our users and answer your questions quickly. Please don’t hesitate to reach out if my team or I can assist you in any way. Happy tracking! Cheers - Justin from Lucky Orange
Report
joeanthonypauljewellery.co.uk
Dec 2, 2024
it has gone from strength to strength...
I have been using Lucky orange on and off for years and it has gone from strength to strength. We have made web improvements we would never of through of without lucky orange. They have great onboarding and their customer services has never let me down. With a special thanks to Justin who has been very helpful!
Reply from Lucky OrangeDec 6, 2024
Thank you for your review and for your business over all these years. We love that Lucky Orange has continued to bring you the visitor behavior insights you need time and time again. These are words we love to hear, and we appreciate the time it took to leave us a review. If you need anything, please don't hesitate to let us know! Cheers - Justin from Lucky Orange
Report
Amritpal S.
Dec 2, 2024
This company is Super
This company is great. Any help you need they will go the extra step to help you figure it out. This platform is for anyone that is growing their business and want to get valuable information on their traffic. 10/10.
Reply from Lucky OrangeDec 6, 2024
Those are words we love to hear! Nothing feels better than finding ways to make your customer experience better than ever. Thanks for your review and your 10/10 rating. We’re always here if you need anything! Cheers - Emilia from Lucky Orange
Report
Matthew D.
Dec 2, 2024
Just jumped off a 15 minute personlised call
Hi All, I have just finished from a 15-minute personalised call with Justin. First of all it is refreshing from a brand to have an actual conversation with a member of the customer service team rather than an AI bot this definately helps me feel like I can trust the brand more with this personal touch. Onto the call - having started the trial three days ago I had already managed to find my around the dashboard but still had some niggling questions that I wanted to ask on the call. After a brief welcome intro we got on with answering the exact user cases that I had in mind. Justin explained clearly the answers to each question and provided tailored suggestions on other areas of Lucky Orange that I could explore. Overall, having only been on the site for a couple of days, the ease of the platform, sheer helpfulness, clarity and prompt response from the customer team has given me the trust I need to carry on working with Lucky Orange. Thanks Justin!
Reply from Lucky OrangeDec 5, 2024
We appreciate the time you took to leave us a review! I assure you that we are 100% human, and unlike our competitors, our support team is available to all users, regardless of trial or plan tier. I'm glad we could meet and address your questions. Our onboarding call is designed with you in mind, helping you explore our 20+ features while ensuring all your questions are fully answered. As you dive deeper into your Lucky Orange data, don’t hesitate to reach out if you need anything. Thanks again, and happy tracking! Cheers - Justin from Lucky Orange
Report
Nicolas F.
Dec 2, 2024
I had a demo session with Jordan from…
I had a demo session with Jordan from Lucky Orange, and it was fantastic! He explained some key features that are incredibly useful for understanding customer behavior, like tracking cart activity, pre-built funnels, and events to help optimize the checkout process. Jordan was clear, knowledgeable, and made everything easy to follow. I left the session feeling much more confident about how to use Lucky Orange to improve my store. I can already tell this tool will be especially helpful once I launch my store, as it allows me to pinpoint trouble areas by actually seeing how visitors navigate my site and where they might bounce off. Highly recommend connecting with Jordan if you’re considering Lucky Orange—it’s a game-changer!
Reply from Lucky OrangeDec 5, 2024
We're thrilled that we could impress you with our technology and onboarding. By observing how users interact with your site, you can implement effective optimization strategies that lead to increased conversions. Our onboarding is designed to help you get the most out of Lucky Orange. We can't wait to see how you continue to utilize Lucky Orange and grow your business. Thank you for your review and recommendation; we're here if you need anything! Cheers - Jordan from Lucky Orange
Report
Shlomo W.
Nov 27, 2024
Awesome customer support
Awesome customer support, they offered a free setup call that was very helpful!
Reply from Lucky OrangeDec 2, 2024
Thank you for leaving us a review, Shlomo! We love that we've been able to impress you with our technology, support, and onboarding. It's a great way to start your Lucky Orange journey on the right foot—by learning about our 20+ features and getting answers to your pressing questions. Thanks again for your review, and don't hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange
Report