Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange reviews

Showing 595 reviews with 5 stars · Clear filters

Tifani
Nov 6, 2024
So far we are loving this tool
So far we are loving this tool. Had a great chat with Jordan and looking forward to all of the data and information that will come. We have already identified issues on our website and look forward to finding and fixing more issues in the future. Love the visibility this gives us.
Reply from Lucky OrangeNov 6, 2024
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customers’ success and are thrilled that we were able to impress you with our technology and onboarding. Our team is excited to hear that you've already been able to use the insights to optimize your website and can't wait to see how you continue to improve it. Thanks for your review, and don't hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange
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Thor T.
Nov 6, 2024
I have completed a trial on Lucky Orange
I have completed a trial on Lucky Orange and I'm ready to upgrade to a paid version. Our e-commerce is on BigCommerce so we have obviously integrated with BC. Integration is not an issue just a simple script added to the BC Storefront. What I particularly like with Lucky Orange is the overall dashboard which is easy to modify to the desired layout. For us the visitor map and real time snapshot are important and also the daily trends. These gives us a quick view on the acitvity on the store front. More in depth analytics are not that important on a daily basis, but on a weekly and monthly basis those give us a good picture of which part of the store front is attractive and which part less atractive.
Reply from Lucky OrangeNov 6, 2024
Wow! We are so happy to hear that you've had such an amazing experience. Our BigCommerce integration is designed to be easy to install and easy to use, regardless of your experience or technical background. We love to hear that you've enjoyed customizing your dashboard to get the information you need when you need it. As you pointed out, you can get the high-level view on a daily basis but dive into the digital weeds to get a more in-depth view of what your visitors experience. Thanks for leaving us a review, and we're just one email away if you need anything! Cheers - Emilia from Lucky Orange
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R&R S.
Nov 6, 2024
Accurate statistics on user experience
Accurate statistics on user experience! Helped me a lot when figuring out what to improve on my shop pages.
Reply from Lucky OrangeNov 6, 2024
Thank you for such kind words, and we're happy that Lucky Orange can provide you the insights you need to spot what needs to be improved. Nothing feels better than finding ways to make your customer experience better than ever! Thanks again for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange
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Mr David Q.
Nov 6, 2024
Great customer service
I dealt with Emilia who was lovely and helpful. Couldn't ask for better customer service.
Reply from Lucky OrangeNov 6, 2024
We’re thrilled you enjoy our customer support and technology! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for your review, and our team is always here to support you if you need anything. Cheers - Emilia from Lucky Orange
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Favorek
Nov 4, 2024
Great application great service great…
Great application great service great support
Reply from Lucky OrangeNov 5, 2024
Thanks for the review! We're happy that you've been impressed by our insights and support. Our team is always here to assist our users! If you need anything, please don't hesitate to let us know. Cheers - Jordan from Lucky Orange
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Georgia A.
Oct 31, 2024
Amazing service
Amazing service, absolutely valuable for every business!
Reply from Lucky OrangeNov 1, 2024
We love to hear that having a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Thank you for your review, and we're here to support you if you need anything. Cheers - Emilia from Lucky Orange
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Kurt W.
Oct 31, 2024
What a great find
What a great find. We have identified so many issues in the first week using this thing. Highly reccomend if you want to understand what's happening on your website!
Reply from Lucky OrangeNov 1, 2024
We're glad you found us too, Kurt! Thanks for leaving us a review and recommendation! We're thrilled that Lucky Orange helped you quickly spot and resolve website issues. That front-row experience makes website optimization easy. Thanks again, and our team is here if you need anything! Happy tracking! Cheers - Jordan from Lucky Orange
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Ramya J.
Oct 30, 2024
Super responsive customer service and…
Super responsive customer service and solved our service request same day. Highly recommend Lucky Orange. Their platform is also great!
Reply from Lucky OrangeOct 31, 2024
A great platform can only be complemented by an attentive support team should anything arise. We're always happy to impress our users with our technology and support! Thank you for your review and recommendation, and we’re just one email away if you need anything! Cheers - Emilia from Lucky Orange
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