Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Jessa
Emilia was able to get my issue figured out and even did above and beyond with the request! Thanks so much, Emilia!
Reply from Lucky OrangeAug 29, 2024
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
Steve L.
We recently started using Lucky Orange, and it has been an outstanding experience from start to finish. Before purchasing the product, we had a lot of questions, and the team at Lucky Orange, especially Jordon Dodd, was incredibly helpful in addressing all of them. Jordon went above and beyond to ensure we felt confident in our decision and took the time to walk us through the product’s features in detail. As for the product itself, it’s hands down the best analytics tool I’ve ever used. The response time is instant, and all the metrics are live and immediate, giving us the real-time data we need to make informed decisions quickly. The tool is intuitive, powerful, and a game-changer for our brand new website. We’re excited to continue using Lucky Orange and highly recommend it to anyone looking for a reliable and comprehensive analytics solution.
Reply from Lucky OrangeAug 29, 2024
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights have given you the information you need to understand how visitors use your website and drive changes that have helped grow your business. It's an honor to be called 'the best analytics tool' that you've ever used! Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking! Cheers - Jordan from Lucky Orange
Big Oven P.
Emilia Smith was super helpful explaining how to use the software.
Reply from Lucky OrangeAug 29, 2024
We love to hear that getting a front-row seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for your review and happy tracking! Cheers - Emilia from Lucky Orange
Todd K.
The team at Lucky Orange is super attentive to customers. They are collaborative and always willing to jump in and brainstorm on ways to get the most out of the product. Specifically, I can't say enough about Jordan D. I was on a tight timeline this morning, and he made time for me on very short notice. Thanks Jordan!
Reply from Lucky OrangeAug 26, 2024
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. When time is of the essence, our team wastes no time getting you the answers you need when you need them most. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Jordan from Lucky Orange
hd
It has helped me a lot in my online sales, there is a concrete basis for optimizing for specific details, and the changes have significantly improved the number of views and turnover, thank you very much.
Reply from Lucky OrangeAug 16, 2024
Wow! That is great news! Diving into visitor behavior has been allowed you to really optimize your website and eliminate pain points. Nothing feels better than finding ways that make your customer experience and conversion rate better than ever. Thanks for your review, and here's to even more sales! We're here if you need anything. Cheers - Emilia from Lucky Orange
Kira
I've already learned so much about how people interact with our website and was able to make edits to make sure we convert more leads!
Reply from Lucky OrangeAug 16, 2024
Thank you for your review and such kind words! Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks again for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange
Jentri Q.
Emilia is always great to interact with and really helpful.
Reply from Lucky OrangeAug 16, 2024
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Emilia from Lucky Orange
Grant S.
Amazing support and even better product! This is one of the only session and heatmap tools for Shopify that has given me the actual insight into what I need, especially given how easy it is to add new key events to funnels. Highly recommend for any Shopify brand!
Reply from Lucky OrangeAug 16, 2024
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for your review and recommendation! Always here if you need anything from our team. Cheers - Emilia from Lucky Orange
