Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Hannah C.
Amazing app and great support team - highly recommend for shopify users!
Reply from Lucky OrangeAug 15, 2024
Thank you for your review and recommendation! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way! Cheers - Emilia from Lucky Orange
Phil K.
Aloha, we are an Outdoor Adventure Gear company and use Lucky Orange on both the Malo'o and Lounge Wagon websites. The insights they provide surpass what we can see with Shopify and GA4. Additionally, the ability to watch customer flows are priceless. Jordan did a great job of getting us running. Good job guys!
Reply from Lucky OrangeAug 12, 2024
Mahalo, Phil! Shopify and GA4 give you pieces of what people do on your website, but visitor behavior shows you the full picture of everything they clicked on, scrolled by and engaged with. We love to hear that you've been able to dive right into your visitor insights! My team and I are always happy to help, and we're thrilled that we were able to impress you with both our technology and support. Thanks for sharing the Lucky Orange love, and don't hesitate to reach out should you need anything! Cheers - Jordan from Lucky Orange
Patryk C.
Great app and customer service! Jordan very kindly extended our free trial for a week.
Reply from Lucky OrangeAug 9, 2024
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Jordan from Lucky Orange
Ed
Quick knowledgeable response to support questions.
Reply from Lucky OrangeAug 9, 2024
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Emilia from Lucky Orange
Kids B.
Luck Orange gives great visibility for us to offer the best customer experience. We actively use sessions and heat maps to improve our services and products offerings.
Reply from Lucky OrangeAug 9, 2024
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
John A.
She understood my problem right away and solved it immediately.
Reply from Lucky OrangeAug 9, 2024
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for your review! Always here if you need anything from our team. Cheers - Emilia from Lucky Orange
Abby
Easy to use analytics. Data is presented in an easy to understand format
Reply from Lucky OrangeAug 9, 2024
Nothing feels better than finding ways that make your customer experience better than ever. You shouldn't need extensive training to access valuable visitor behavior data, and we designed Lucky Orange to be user friendly to all users. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking! Cheers - Justin from Lucky Orange
m D.
Needed help as a new customer and received super fast and friendly support from Emilia, thank you!
Reply from Lucky OrangeAug 6, 2024
Our team is always here to help you get back on tracking. Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thank you for your review, and please don’t hesitate to let us know if there’s anything else we can do for you. Cheers - Emilia from Lucky Orange
