Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange reviews

Showing 595 reviews with 5 stars · Clear filters

Cody
Jul 16, 2024
Customer Service is Next Level! A++
Could not figure out how to get the app to work correctly (user error on my end) sent a message to support and had a response in moments from Emilia helping walk me through my problem. Extremely impressed by the customer service! App works great as well. Super useful! A++ Highly recommend!
Reply from Lucky OrangeJul 17, 2024
It sounds like we aced your customer service "test" and earned extra credit to earn that A++! Thanks for leaving us a review and recommendation! We're always happy to help and support our users. As you dive into the visitor behavior, please don't hesitate to let us know if you have any more questions! Happy tracking! Cheers - Emilia from Lucky Orange
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Mamas D.
Jul 15, 2024
So incredibly easiy and the support is…
So incredibly easiy and the support is TOP notch with instant help and resources. VERY user friendly. Although you cannot check the messages on your mobile just yet it's something that has been shared to the product team!
Reply from Lucky OrangeJul 16, 2024
Thank you for the kind words! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. We truly appreciate and value your feedback on a mobile app, and we're here if you have other suggestions or need assistance. Happy tracking! Cheers - Jordan from Lucky Orange
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Tolu A.
Jul 9, 2024
Great Tool with Great Customer Support
Jordan was really helpful in walking me through the details of Lucky Orange and how it could benefit my store. The tool will be super beneficial in the long run to identify pain points of my website and how to improve them. Easy to use and customer service is great.
Reply from Lucky OrangeJul 12, 2024
We appreciate your review! I love working with our users to make sure they get the most from Lucky Orange and learn how to use our 20+ features. Thanks again for your kind words, and we're here if you need anything! Cheers - Jordan from Lucky Orange
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Genea F.
Jul 3, 2024
Could not recommend this tool more…
Could not recommend this company more for usability, functionality and service. They have gone over and above to help our site get up and running with the tool due to our strict CSP issues. I would highly recommend this tool to anyone searching for a new heatmapping tool.
Reply from Lucky OrangeJul 12, 2024
Thank you so much for your review and recommendation! Our team is here to support all users! I'm glad we were able to connect and work with your strict CSP requirements. Again, thank you for your review, and we're here if you need anything else! Happy tracking! Cheers - Audry from Lucky Orange
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Kiefer H.
Jun 17, 2024
LuckyyOrange offers an impressive…
LuckyOrange offers an impressive platform with fast services. One standout feature is its straightforward pricing structure based on a single parameter, which makes it easy to scale and grow.
Reply from Lucky OrangeJun 17, 2024
Thanks for leaving us a review, Kiefer! Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Like you mentioned, Lucky Orange scales as your business grows! Thanks again for your review, and we're here if you need anything! Cheers - Jordan from Lucky Orange
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Richard W.
Jun 14, 2024
Jordan was great on the demo call
Jordan was great on the demo call. He gave me so many ideas on how to best utilize Lucky Orange!
Reply from Lucky OrangeJun 17, 2024
We’re so happy that we’ve been able to impress you with our technology and onboarding and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. Thank you for your review and sharing the Lucky Orange love. Don’t hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange
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Åsa R.
Jun 13, 2024
Very quick and helpful support!
Very quick and helpful support!
Reply from Lucky OrangeJun 14, 2024
We appreciate your review! Our team loves to impress our users with speedy support to get you back on tracking. If you need anything else, don't hesitate to let us know! We're just an email away. Cheers - Emilia from Lucky Orange
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Brandon N.
Jun 12, 2024
Very great customer service
Very great customer service. I have worked with this company for over a year and they flourish in customer service. One of the best apps I have used to get my Shopify store out there. Thank you.
Reply from Lucky OrangeJun 14, 2024
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
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