Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange reviews

Showing 595 reviews with 5 stars · Clear filters

Craig H.
Mar 29, 2024
Wish I found Lucky Orange earlier
I've wasted a lot of time and money on many different solutions to track website visits, record sessions, and evaluate conversion and user behavior. Lucky Orange does everything I need at an affordable price.
Reply from Lucky OrangeMar 30, 2024
We're glad you Lucky Orange, and now you're getting the visitor behavior you've needed. Thanks for you for sharing the Lucky Orange love! When you get the chance, try out our new Discovery tool. It's located right at the top of the app once you log in. It shows optimization opportunities to get answers to your pressing questions such as what people who may have encountered a technical issue did on your website. I would love to know what you think about Discovery when you get the chance! Cheers - Emilia from Lucky Orange
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dev M.
Mar 27, 2024
Lucky Orange: A Must-Have Tool for Startups
I have been using Lucky Orange for my startup and I must say it has been a game changer for us. The platform is extremely user-friendly and has helped us gain valuable insights into our website traffic and user behavior. The heatmaps and session recordings have allowed us to identify areas of improvement on our website and make necessary changes to enhance user experience. The live chat feature has also been a great tool for engaging with our website visitors in real-time. Overall, Lucky Orange has exceeded our expectations and has truly helped us optimize our website performance. I would highly recommend this platform to any startup looking to improve their online presence. Thank you Lucky Orange for a great experience!
Reply from Lucky OrangeMar 30, 2024
Wow! It sounds like you've been able to jump right into the visitor behavior! We love when our users describe us as "game changer." Visitor behavior is really invaluable when it comes to improve your website and conversions. Thank you so much for your review! When you the chance, you have to check out our new Discovery tool. It helps you answering pressing question such as what people who had a frustrating experience did on your website. I would love to know what you think of our new tool! Thanks again for your review, and we're here if you need anything. Cheers - Emilia from Lucky Orange
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Gina
Mar 26, 2024
During the migration of website…
During the migration of website platforms, I was having trouble with integrating Lucky Orange and keeping our current account. Emilia was very helpful and provided great instructions.
Reply from Lucky OrangeMar 30, 2024
Gina, we're always happy to help! Migrating a website is a heavy-lifting project by itself, and I was more than happy to aid in making sure you had Lucky Orange connected. Thanks for your review, and we are here to help if you need anything! Cheers - Emilia from Lucky Orange
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Inga A.
Mar 26, 2024
This is by far the easiest to navigate…
This is by far the easiest to navigate tracking platform there is. I'm excited to use it a bit longer and see if it covers all the features we need. So far so good!
Reply from Lucky OrangeMar 30, 2024
We love to hear that we've been able to impress you with our UI and navigation! Have you tried our new Discovery tool yet? I would love to know your thoughts on it if you have. Thanks for your review, and happy tracking! Cheers - Emilia
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Dan
Mar 26, 2024
Great customer support
Great customer support! A+
Reply from Lucky OrangeMar 30, 2024
Thanks for sharing the Lucky Orange love, Dan! We love to support our users and help them get the most out of Lucky Orange. Happy tracking, and we're here if you need anything! Cheers - Emilia from Lucky Orange
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Emil G.
Mar 25, 2024
Super app
Super app! God support af Jordan, der lavede fin gennemgang af lucky orange.
Reply from Lucky OrangeMar 30, 2024
Tak! We're happy that we can provide you with the technology you need to analyze your website and support when you need it. Happy tracking, and thanks again for the review! Cheers - Jordan from Lucky Orange
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Niharika V.
Mar 23, 2024
I genuinely love it
I genuinely love it. It’s user-friendly. The UI and everything makes it easy to navigate and install additional features. I use it for live sessions and its doing the job perfectly. Didn’t even made my website heavy. Was able to referral URL spam which GA couldn’t exactly filter out 👍🏻
Reply from Lucky OrangeMar 30, 2024
Thank you for your review, Niharika! These are words we love to hear! We often talk about the value of visitor behavior, but you brought up another great point - the ability to combine visitor behavior with sources. You can easily sort out the spam while understanding your best performing traffic. Thanks for your review, and if you need anything, don’t hesitate to reach out. Cheers - Emilia from Lucky Orange
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CJannes
Mar 22, 2024
Easy and insightful right "out of the box" and so much customer data available
Product installation (on our Shopify store) was effortless! And we're already collecting useful data after just one day. I've chatted through the support function and got quick, helpful responses, and I also took advantage of an onboarding call (via Zoom) where Jordan walked me through all of the app features and gave me some very useful tips to help get a deeper understanding of the customer journey across our site. So far, I've been using the heat maps, replays, events, and funnels, but I will soon test out the survey function as well. We are on a standard 7-day trial at the moment, and there is an easy to understand sessions counter on our dashboard, so at the end of the trial, I'll know exactly which paid plan will fit our needs! I appreciate the help from the Lucky Orange team getting started on the right foot.
Reply from Lucky OrangeMar 30, 2024
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Have you tried our new Discovery tool yet? If you haven’t, I think you’re going to love it! Let me know what you think. Thanks for your review, and we’re here if you need anything! Happy tracking! Cheers - Jordan from Lucky Orange
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