Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Neon S.
Love it! Great customer support and great tools to improve your website, especially when you start new business!
Reply from Lucky OrangeMar 22, 2024
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Jordan from Lucky Orange
R. O.
Emilia was able to answer all of my questions on how to use the platform to my benefit quickly and concisely. She also provided additional information that I can use to hopefully set my store up for future success. I am very appreciative for the consultation and education on how to use Lucky Orange. I expect this to be a long relationship. Thank You again!
Reply from Lucky OrangeMar 18, 2024
Thanks for this fantastic review! We really appreciate your kind words. Being a source of value and education to our customers is a top priority for us here at Lucky Orange. Taking advantage of the onboarding calls ensures that you are not missing a beat as you learn to utilize and navigate the app to its fullest potential. Cheers - Emilia from Lucky Orange
Georgia
Helpful onboarding call
Reply from Lucky OrangeMar 18, 2024
Thanks for your review! Happy to hear that you had a successful onboarding call with our client team. It's great that you are taking advantage of the onboarding calls to explore the entire app and ensure that you are not missing out any of the features. Cheers - Emilia from Lucky Orange
Mason K.
Easy to get up and running. Works well at identifying what users are really doing on your site.
Reply from Lucky OrangeMar 18, 2024
Thanks for the review Mason! We love to hear it! Using session recordings and heatmaps allows you to observe the common behaviors of your visitors, providing valuable insights into how your website is performing! Cheers - Emilia from Lucky Orange
Mkkk
A really great experience, the app working very well and the helpdesk is just perfect. Always here to help, nice work and keep it up !
Reply from Lucky OrangeMar 18, 2024
Thanks for the review! We love to hear that you are enjoying using the app and that the support you have recieved has been top tier! 😊 Cheers - Emilia from Lucky Orange
Alex L.
The app helped us become aware of rage clicks, indicating customer's frustration, which we otherwise may not have known about. Useful tool so far.
Reply from Lucky OrangeMar 18, 2024
Hi Alex! Thanks a lot for taking the time to leave us a review! We love that our tool is helping you make changes to minimize frsutrated customers on your site. Making it simple and easy for our customers is a top priority for us. Using our session recordings tool with our optimizable segments and events allows you to find out where customer frustrations are happening with a simple click of a button. Cheers - Kelsey from Lucky Orange
Mike
Useful tool with very engaged support. Lots of options and user friendly interface. Recommended
Reply from Lucky OrangeMar 18, 2024
Thank you so much for leaving us this wonderful review Mike! It's always fantastic to hear that you're find the interface super user friendly and easy to navigate. We love it even more to hear that our support team is going above and beyond! Cheers - Jordan from Lucky Orange
Patrick
Very handy and useful platform to review your customer's experience with your UI/UX
Reply from Lucky OrangeMar 18, 2024
Thanks for the review Patrick! It's fantastic to hear that Lucky Orange has been such a valuable tool for you and that you find the platform easy to navigate. Cheers - Emilia from Lucky Orange
