Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange reviews

Showing 595 reviews with 5 stars · Clear filters

Heather V.
Mar 8, 2024
Better than ever
I had LO installed last year but found it wonky at times and so I moved to Hot Jar. I havent been happy with HJ lately so after a year I looked at LO again and I love it. I had a demo with Jordan, am obsessed with surveys and the new dashboard.
Reply from Lucky OrangeMar 18, 2024
Thank you so much for taking the time to leave us a review Heather! We truly appreciate your feedback. As you were able to upon logging in, here at Lucky Orange we are constantly making updates and improvements to our app. We truly value customer input and are always looking for ways to add more value our app to guarantee the highest level of customer satisfaction. We are thrilled that you are enjoying it! Cheers - Jordan from Lucky Orange
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Debby
Feb 26, 2024
Jordan was a big help in getting my…
Jordan was a big help in getting my Lucky Orange up and running again. He answered every email quickly, great customer service.
Reply from Lucky OrangeFeb 29, 2024
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your website's journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange
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Derek
Feb 26, 2024
Intuitive and simple to use
Intuitive and simple to use! Extremely powerful for our business.
Reply from Lucky OrangeFeb 29, 2024
Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your glowing review, and we’re here should you need anything else! Cheers - Emilia from Lucky Orange
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Philipp
Feb 20, 2024
Great App!
I love the insights you get when using the app. It really helps to understand the customer behavior. Super helpful tool, my favorite is the conversion funnel :-)
Reply from Lucky OrangeFeb 23, 2024
We're thrilled that we've earned the title of your favorite conversion funnel tool! We love to impress our users with our technology. It's always incredible to see what insights visitor behavior can highlight, especially through a feature like conversion funnels. Thank for your review, and we're here if you need anything! Cheers - Jordan from Lucky Orange
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Amanda E.
Feb 19, 2024
So Pleased
Jordan was so thorough, helpful and pleasant to interact with. I walked away from the intro call eager to explore the robust offerings of Lucky Orange. Thanks, Jordan! Much appreciated.
Reply from Lucky OrangeFeb 20, 2024
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange
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Jan G.
Feb 16, 2024
Great support and account management
The support and account management with Lucky Orange has been great so far. They have been accommodating and quick to turn around requests. The Product itself is robust in terms of the Heat Map and funnels functionality. I gladly recommend the organization.
Reply from Lucky OrangeFeb 19, 2024
Thank you for such kind words, Jan! We strive to provide all of our customers with a great product and great support. Heatmaps are a great way to understand how people use your website and find ways to make their experience better. Thanks again for your review, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
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Hiba A.
Feb 13, 2024
Great user experience, seamless integration and quick support!
Our experience with Lucky Orange at Kraywoods Eyewear has been fantastic, prompting our return to the app. Its intuitive interface makes it easy to use, with minimal impact on website speed. The support team is incredibly responsive, providing helpful solutions within minutes. Highly recommended for Shopify store owners looking for a user-friendly analytics solution.
Reply from Lucky OrangeFeb 13, 2024
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for your review and sharing the Lucky Orange love. Our team is here to help if you need anything! Happy tracking! Cheers - Jordan from Lucky Orange
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Johnny
Feb 11, 2024
Great overall experience
Hopped on an onboarding call with Jordan and the overall experience was superb. He made sure I got all my questions & concerns tackled in-depth, loved his energy, and he followed up with all the guidance he promised to provide. Lucky Orange is a great platform, you just have to know how to make the most out of it. Don't hesitate to reach out to their support team, if everyone's like Jordan, then you're truly in good hands. Thank you
Reply from Lucky OrangeFeb 12, 2024
Wow! These are words we love to hear. I’m thrilled that we’ve been able to impress you with our technology, onboarding and support. Our team loves to help our users get as much as they can from Lucky Orange, and our free 15-minute call is a great way to accomplish it. Thank you for your review, and we’re here if you have any questions! Happy tracking! Cheers - Jordan from Lucky Orange
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