Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Mireya A.
I love all their features, they are very helpful for our business
Reply from Lucky OrangeFeb 8, 2024
These are words we love to hear! Thanks for sharing the Lucky Orange love, Mireya! We're thrilled to be a party of your website's journey and can't wait to see how visitor behavior helps you improve your customer experience and conversions. We're here should you need anything, and happy tracking! Cheers - Emilia from Lucky Orange
Michael A.
I like the site, team is very helpful and the experience itself is great.
Reply from Lucky OrangeFeb 13, 2024
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Emilia from Lucky Orange
Josh G.
This is an excellent, Shopify app .
Reply from Lucky OrangeFeb 13, 2024
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for your review! Always here if you need anything from our team. Cheers - Emilia from Lucky Orange
Hilary T.
We've been using Lucky Orange for a week and are really enjoying the insights we are gaining from it thus far! Customer service has been great and we're looking forward to aggregating more data to adjust our website accordingly.
Reply from Lucky OrangeFeb 5, 2024
Thanks for sharing your experience with Lucky Orange, Hilary! We're thrilled to hear that you're enjoying the insights you gain from visitor behavior. Our team always loves to help our users get the most out of their Lucky Orange. We can't wait to see how it helps you improve your website. Thanks again for your review, and we're here should you need anything! Cheers - Jordan from Lucky Orange
Jesper
Received a phenomenal introduction to Lucky Orange and are really happy to keep using it!
Reply from Lucky OrangeFeb 2, 2024
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this review! Always here if you need anything from our team. Cheers - Jordan from Lucky Orange
Dana
Jordan made my experience amazing! He was so thorough and dint try to squeeze it all in in the 30 minute window. we actually went over and I didn't mind at all! I learned so much from him and look forward to using Lucky orange to optimize me customers' experience on my website. So excited to improve my conversions! THANKS JORDAN AND LUCKY ORANGE!!
Reply from Lucky OrangeFeb 2, 2024
Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else! Cheers - Jordan from Lucky Orange
Lisa S.
My first-time visiting help. Was expecting a delayed response to my issue. But I received a response and solution very quickly. Emilia was excellent worked to understand the issue I was experiencing and solving it!
Reply from Lucky OrangeFeb 2, 2024
We're always happy to help, and we're glad we could exceed your expectations. Getting you back on tracking and using visitor behavior to improve your website is our goal, and we're glad we could impress you with both. Thanks for your review, and we're here should you need anything. Cheers - Emilia from Lucky Orange
Lewis C.
Great service, we use this service to make the necessary adjustments based on the given feedback.
Reply from Lucky OrangeJan 24, 2024
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for your review! We’re here if you need anything else. Cheers - Emilia from Lucky Orange
