Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Madeline
Excellent, efficient customer service (thanks Jordan) with an array of extremely useful analytics that I am confident will lead to new business. Thanks!
Reply from Lucky OrangeNov 10, 2023
Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything! Thank you for your review, and happy tracking! Cheers - Jordan from Lucky Orange
B.NOVAK
Lucky Orange is a great tool. I got it for my online marketing agency to try out and it has not let me down. We love the daily reports emailed, heatmaps, analytics, events, its easy to use and the live video of what the user scrolls over is pretty cool too. Customer support is fast and friendly which is top priority for me.This tool can help any business know what to change and what works on their site. I'm sold, it's a priceless must have tool for any business.
Reply from Lucky OrangeOct 25, 2023
Thank you for taking the time to write this review! We're thrilled that Lucky Orange has been a valuable tool for your agency. We appreciate your kind words about Lucky Orange! Seeing what people do on your website gives you that front row advantage to improving your website. It's an honor to be considered a priceless must-have tool for any business. Thanks again, and we're here should you need anything! Cheers - Jordan from Lucky Orange
Laura
Emilia was very helpful in troubleshooting an issue with me and coming to a solution quickly. Thanks!
Reply from Lucky OrangeOct 25, 2023
Thank you for the review, Laura! I'm glad I could help troubleshoot and find a solution quickly. Visitor behavior makes such a huge difference in improving your website and conversion rate. If you ever need further assistance, feel free to reach out. Thanks again for your review! Cheers - Emilia from Lucky Orange
Mario L.
Emilia is a GEM. Fantastic Support
Reply from Lucky OrangeOct 25, 2023
Thank you for your review, Mario! I'm thrilled you had a fantastic experience with our support. We're here to help, so feel free to reach out if you need anything. Your kind words mean a lot to our team. Thanks again, and happy tracking! Cheers - Emilia from Lucky Orange
Marketing
Live virtual training was very helpful. I learned the things I needed to learn to do a successful presentation to my shareholders, and learn more about how to navigate the software.
Reply from Lucky OrangeOct 16, 2023
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review! Don’t hesitate to reach out if you need anything. Cheers - Emilia from Lucky Orange
Gabriel S.
Lucky Orange is a one-stop shop for understanding our customers. I'm really impressed with all the things offered right out-of-the-shelf and the pricing is cheaper than the competitors. Their support team is always available to help us out with any problem that we might face. I really recommend using the tool!
Reply from Lucky OrangeOct 16, 2023
We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your website. Don’t hesitate to reach out should I or my team be able to assist you in any way! Thank you for your business, and happy tracking! Cheers - Emilia from Lucky Orange
Angela
Emilia was great! The support was fast and efficient, even on a Sunday afternoon.
Reply from Lucky OrangeOct 16, 2023
Thank you for such kind words, Angela! We love to help our visitors, and we added Sunday coverage to provide support when you need it most. Visitor behavior really makes all the difference in improving sales! Thank you for your glowing review, and we’re here should you need anything else! Cheers - Emilia from Lucky Orange
Emmanuelle
I had an integration problem and they guided me on how to resolve it. Knowing that we have access to all the tools give us the opportunity to start our work even with a free plan. And this is a game changer !!
Reply from Lucky OrangeOct 16, 2023
“Game changer” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for your review! Happy tracking! Cheers - Emilia from Lucky Orange
