Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Bradley R.
Great service! Simple and helpful for over 10 Years!
Reply from Lucky OrangeAug 25, 2023
Wow! Thank you for your business over the past decade and for sharing the Lucky Orange love with this review! We look forward to continuing to impress you with our technology and support. Thanks again for your review, and don't hesitate to reach out should you need any assistance! Happy tracking! Cheers - Kelsey from Lucky Orange
chengcheng G.
Our company started using Lucky orange this year to check the actions of customers on our website. The product is intuitive and easy to use, which has helped us a lot.
Reply from Lucky OrangeAug 25, 2023
Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and feedback, and happy tracking! Cheers - Kelsey from Lucky Orange
David K.
It's a great tool for getting important insights on my business, that I would otherwise miss out on. Also, they have a very user friendly user interface. Easy to setup and lots of ways to get different perspectives on the collected data. Very helpful and friendly support as well! I contacted them for an issue, had a great call with J.D. and they found the solution the very next day. I'm glad I got Lucky Orange and I recommend it without hesitation.
Reply from Lucky OrangeAug 25, 2023
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange
Vanessa A.
Very responsive support team (lookin' at you, Emilia!) and this helped us get up and running with our website tracking right away. Have used Lucky Orange before and would recommend them to others.
Reply from Lucky OrangeAug 25, 2023
Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thanks again for your review! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way! Cheers - Emilia from Lucky Orange
Rob S.
Impressed by the hands-on from this company. I was still on my trial and they did a live onboarding zoom call with Jordan who got right to the specific questions I had and demonstrated what can be done with Lucky Orange and how to do the things I needed. I don't think anyone else out there even has live support for paying customers, let alone a prospect. Very impressed with Jordan and felt well cared for. I'll be signing up.
Reply from Lucky OrangeAug 8, 2023
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your website's journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange
kat
Helpful and informative. Found a solution to my problems I was having!
Reply from Lucky OrangeAug 8, 2023
Thanks for your review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Emilia from Lucky Orange
ss
Emilia was able to help me with all the questions I had. Thanks, Suja Socrates
Reply from Lucky OrangeAug 8, 2023
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Emilia from Lucky Orange
Mia M.
I recently started a free trial with lucky orange and have been loving it! Jordan was so helpful in helping me understand all of the features as well as what options I have after my trial. I’m very impressed by this product and the customer service of this company.
Reply from Lucky OrangeAug 8, 2023
Thanks for taking the time to write this review and share the Lucky Orange love! I love working with users like yourself to get the most out of Lucky Orange. Getting the front row experience to see how people use your website can help drive changes that result in happier customers and more conversions. Thanks again, and we're here should you need anything! Cheers - Jordan from Lucky Orange
