Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange reviews

Showing 595 reviews with 5 stars · Clear filters

Serena C.
Jun 6, 2023
I love the simple design of…
I love the simple design of LuckyOrange, makes it very easy on the eyes. LuckyOrange has a lot of functions which might seem daunting at first but their support team is amazing. Jordan was very enthusiastic and helpful. He took time to answer any questions I had. I can see myself using LuckyOrange for a long time.
Reply from Lucky OrangeJun 9, 2023
Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. When you get that front row to what your visitors do on your website, you eliminate any guessing or assumptions. Love to hear that you like our new UI. Have you checked out our help center ( https://help-preview.luckyorange.com)? We offer many guides for all of our features. Thanks for your review, and we're here should you need anything! Cheers - Jordan from Lucky Orange
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Don B.
Jun 6, 2023
Excellent Service & Solution to Our Issue
Kelsey, and her Integrations Engineer, were a huge help. They were responsive and solved our problem in short order. I am very pleased with the level of service and the follow-up.
Reply from Lucky OrangeJun 9, 2023
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. I’ve shared your glowing review with our team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Kelsey from Lucky Orange
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Alwin
Jun 6, 2023
Great customer service
Great customer service! Love it
Reply from Lucky OrangeJun 9, 2023
Thank you for your review, Alwin! here’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Happy tracking! Cheers - Emilia from Lucky Orange
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Timothy G.
Jun 4, 2023
Emilia was really helpful to me
Emilia was really helpful to me. She understood my questions easily and was willing to have me demo a bit of what my site offers so that she could customize her advice for getting the most out of the LuckyOrange tools. I've already added an event, which will be very helpful.
Reply from Lucky OrangeJun 9, 2023
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and sharing the Lucky Orange love. Don’t hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
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Alex B.
Jun 1, 2023
LuckyOrange product tour review
I would like to thank you for a LuckyOrange product tour. Jordan has presented the features of the LuckyOrange app, such as recordings, heatmap, funnels events, and surveys. He also devoted the necessary time to my questions. I think that your product is much more than web statistics. It provides the tools for customer behavior analysis and conversion optimization. I will definitely use your app. Alex Becker.
Reply from Lucky OrangeJun 2, 2023
Alex, we’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and sharing the Lucky Orange love. Don’t hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange
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Fairlight S.
May 26, 2023
Jordan was very helpful and offered…
Jordan was very helpful and offered further support should i need it.
Reply from Lucky OrangeJun 2, 2023
Jordan here! I'm thrilled to provide you with the support you need to get the most out of your Lucky Orange. Thanks for your review, and I'm here if you need anything! Cheers - Jordan from Lucky Orange
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Cristina N.
May 17, 2023
The ultimate heat map
The amount of information this app provides is incredible. You actually see the customer's journey and behaviour on your website and in which regions your customers are located. This app will help you understand your customer and any changes in your store traffic.
Reply from Lucky OrangeJun 2, 2023
Your words are music to our ears! Unraveling the customer journey, understanding behavior, and pinpointing locations—these are the bread and butter of website growth. You're navigating this road like a pro! Don't hesitate to reach out if you need anything from our team. Cheers - Emilia from Lucky Orange
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NG
May 17, 2023
Jordan was excellent and very helpful
Jordan was excellent and very helpful! He showed me things I didn't know Lucky Orange could do. I'm excited to get started.
Reply from Lucky OrangeJun 2, 2023
Delighted to hear your review and kind words! I know I speak for all of my team in that we are indeed committed to demonstrating how understanding visitor behavior can help your website grow. Exciting journey ahead! I'm here should you need anything, and happy tracking! Cheers - Jordan from Lucky Orange
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