Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Chris Critty M.
Great Customer Service! I really love the value add this product will offer our site
Reply from Lucky OrangeMay 17, 2023
Thank you for your review, Chris! We're thrilled to hear that we can impress you with our technology and customer service. Happy tracking, and we're here should you need anything! Cheers - Jordan from Lucky Orange
Blaine D.
I want to express my gratitude to Emilia and the Lucky Orange Team for their help in resolving our issue. We have used the Lucky Orange Classic edition for over ten years but it stopped working due to a technical bug. We were advised to switch to the new edition, which offers more features and enhancements. As a long-time Lucky Orange client (10 years), I can attest to the importance of its customer journey-tracking feature. Watching a customer's journey on our website (live or recorded) from their first visit to their first sale has been invaluable. Lucky Orange has helped us increase profits, ROIs, and ROARS while lowering CPA and CPCs, and strengthening our relationships with our clients.
Reply from Lucky OrangeMay 11, 2023
WOW! We appreciate your loyalty after the past decade and are thrilled the Lucky Orange continues to play such a valuable role in your business’s success. It was my pleasure assisting you and introducing you to the new Lucky Orange. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. Your support means the world to us. We’re here should you need anything else! Cheers to many more years of success together - Emilia from Lucky Orange
J M.
Emilia listened to our problem and was able to point us in the right direction to find a solution. the programmers walked us through exactly what needed to be done.
Reply from Lucky OrangeMay 11, 2023
Thank you for your review! So glad we were able to connect and start to get the issue resolved. We’re always here to support our customers’ successes. Don’t hesitate to reach out if we can be of service in any way. Cheers - Emilia from Lucky Orange
Martin I.
Emilia is very helpful and willing to help!
Reply from Lucky OrangeMay 11, 2023
Glad I could assist! Always here to help you. Happy tracking! Cheers - Emilia from Lucky Orange
Lenny
Great Customer support
Reply from Lucky OrangeMay 11, 2023
Thanks for your review, Lenny! We’re so glad we were able to impress you with our customer support and technology. Let me know if you need anything! Cheers - Justin from Lucky Orange
Rachel A.
Emilia answered all our questions in a short amount of time and sent us some helpful resources afterward. She was very kind and easy to talk to.
Reply from Lucky OrangeMay 11, 2023
I'm delighted that I could assist you promptly and provide helpful resources. It was a pleasure to chat with you, and thank you for sharing the Lucky Orange love. Happy tracking! Cheers - Emilia from Lucky Orange
Facts T.
The representative was very helpful in answering my questions and was also very informative. She addressed my concerns and understood exactly what I wanted to do.
Reply from Lucky OrangeMay 11, 2023
Thank you for your review and such kind words! I'm glad I could be of assistance and address your concerns effectively. We're always here should you need any assistance! Cheers - Emilia from Lucky Orange
swissMadeInternet Philipp H.
We experienced a very professional Support. Fast and good answers that could solve our issue fast.
Reply from Lucky OrangeMay 11, 2023
Thank you for your feedback! We strive to provide exceptional technology and support to all of our users. Our team is delighted to hear that we could quickly and professionally resolve your issue. Happy tracking! Cheers - Emilia from Lucky Orange
