Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange reviews

Showing 595 reviews with 5 stars · Clear filters

Maria O.
Apr 28, 2023
Helps Create a Better Customer Experience
Lucky Orange has been eye-opening to us as to how we can create a better customer experience based on knowledge of how users interact with their website. This is so valuable for us to make web design changes. The added bonus is the great chat option!
Reply from Lucky OrangeMay 1, 2023
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Cheers - Emilia from Lucky Orange
Report
EthanL
Apr 27, 2023
Small price, big help!
The software sits on our website and provides a great deal of useful information about how users are interacting with our site, where they are clicking, heatmaps and how far down a page most people scroll. We also get the company names of many of the visitors too which is an added bonus for our ABM campaigns.
Reply from Lucky OrangeMay 1, 2023
These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review. Please let us know if you need anything! Cheers - Emilia from Lucky Orange
Report
Dan M.
Apr 27, 2023
Emilia was very thorough and helpful
Emilia was very thorough and explained the dashboard to us in a way that was easy to understand.
Reply from Lucky OrangeMay 1, 2023
So glad you enjoyed our call! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Thank you for taking the time to leave this review, and please don’t hesitate to reach out if we can be of service in any way! Cheers - Emilia from Lucky Orange
Report
Robert
Apr 26, 2023
Emily is really helpful
I recommend to try using Lucky orange first of all because of Emily. She can help to get u onboard so u understand all the features of this service and get more value from your website.
Reply from Lucky OrangeMay 1, 2023
Thank you for your review, Robert! Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. Happy tracking! Cheers - Emily from Lucky Orange
Report
Catalina V.
Apr 21, 2023
The support was really helpful and…
The support was really helpful and quick.
Reply from Lucky OrangeApr 24, 2023
Thanks for your review! Love that we’ve been able to impress you with our technology and support. We strive to provide our users with five-star support each time. We’re here should you need anything else! Cheers - Justin from Lucky Orange
Report
Sophia
Apr 21, 2023
Outstanding support, customer service and industry knowledge
I recently had to step into a UX role filling the shoes of more senior members that had moved on from our team. Since doing that, I have had several questions arise regarding setup of the platform, best practices, and overall approach to best utilizing Lucky Orange for our needs. The Lucky Orange support team has been nothing short of outstanding! My questions are always addressed within 24 hours with very useful context and a variety of options and next steps. Working for an agency, I know that platform support does not always look like this. This is why Lucky Orange is our go-to recommendation for clients looking to improve their UX and CRO!
Reply from Lucky OrangeApr 24, 2023
Thank you for your glowing review! We love that we were able to impress you with our user support, especially as you transitioned into your UX role. We take pride in our timely, helpful responses and are honored to be your go-to recommendation for users seeking to enhance their UX and CRO experiences. Happy tracking, and we’re here should you need anything! Cheers - Justin from Lucky Orange
Report
Koshali Arts & C.
Apr 19, 2023
I've been using Lucky Orange for a few…
I've been using Lucky Orange for a few months now, and I'm impressed with how much it has helped me improve my website's performance. The heatmaps are especially useful, as they allow me to see which parts of my site are getting the most attention from visitors. The session recordings are also great, as they give me a detailed look at how users are interacting with my site, allowing me to identify any issues or opportunities for improvement. I also appreciate the conversion funnels feature, which helps me track user behavior and identify any roadblocks that might be preventing visitors from completing a desired action. The user interface is intuitive and easy to use, and the customer support team has been responsive and helpful whenever I've had questions. Overall, I highly recommend Lucky Orange to anyone looking to optimize their website and improve their conversion rates. The insights it provides have been invaluable in helping me make data-driven decisions and improve my site's performance.
Reply from Lucky OrangeApr 24, 2023
WOW! Thank you so much for your kind words and your glowing review! We're thrilled that Lucky Orange has helped improve your website's performance! Your praise for our user-friendly app and responsive customer support are much appreciated. We're committed to empowering users to make data-driven decisions for continued success. Don’t hesitate to reach out should we be able to assist in any way! Cheers - Emilia from Lucky Orange
Report
Charlie B.
Apr 19, 2023
Great Intro to Lucky Orange
Emilia was very thorough and informative - she really knows her stuff, and I appreciated the tour of the platform as well as the insights into what it can do for us.
Reply from Lucky OrangeApr 24, 2023
Thank you for such kind words, Charlie! I love working with users like you to introduce you to our technology and what it can do for you. We offer this to all of our users, and we’ve seen the difference it makes in getting the most from your visitor behavior. Always here if you need anything from our team. Cheers - Emilia from Lucky Orange
Report