Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Sally H.
Emilia is fantastic! She's knowledgable, patient, and kind. She's always on time and responsive via email. I'd give her 6 stars if I could!
Reply from Lucky OrangeJan 31, 2023
Wow! Thank you so much for your kind words - I'll pass them on the Emilia. Please reach out if there's anything else we can help you with! Cheers - Bradley from Lucky Orange
TR
Justin did a great job walking through everything and being flexible with his schedule.
Reply from Lucky OrangeJan 31, 2023
Thank you so much for the five-star review. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking! Cheers - Bradley from Lucky Orange
Josh P.
User-friendly and intuitive! We had a couple questions and Jordan, our support manager, was supremely helpful at explaining answers to our out-of-the-box questions. Thanks everyone!
Reply from Lucky OrangeJan 31, 2023
We're glad to have been able to provide you with a user-friendly and intuitive experience! Thank you for the glowing review. Please don't hesitate to reach out if there's anything else we can help you! Cheers - Bradley from Lucky Orange
Jasmine M.
Justin was WONDERFUL! Really helped me get things sorted out quickly.
Reply from Lucky OrangeJan 26, 2023
Thank you so much for leaving us a review - I'll pass your kind words along to the team! We're here if you need anything. Happy tracking! Cheers - Bradley from Lucky Orange
Ben
I am the in-house developer for my company and this app has helped me out so much. Such a valuable resources!! The price is very cheap considering everything that is offered.
Reply from Lucky OrangeJan 26, 2023
Thank you so much for leaving us a five-star review! Thrilled to hear that as a developer you've found do much value in our app. Please don't hesitate to reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange
Mel
Prompt, efficient and helpful support
Reply from Lucky OrangeJan 18, 2023
We're so glad you found our support to be helpful! We strive for the best customer experience possible. We're here if you need anything else! Cheers - Bradley from Lucky Orange
Juan C.
Justin was GREAT! We needed some guidance on Lucky Orange's features, and he gave us a detailed and easy explanation. Now we have a lot to look into that we weren't aware of before. He deserves 2 extra points for solving an issue within a few hours and going beyond checking our website and identifying some CSP directives we were missing.
Reply from Lucky OrangeJan 13, 2023
Thank you so much for the five-star review! I'll pass your kind words along to the team. Please don't hesitate to reach out if there's anything else we can help you with. Cheers - Bradley from Lucky Orange
Donald R.
Emilia was very knowledgeable and helped me better to understand the ins and outs of how Lucky Orange works.
Reply from Lucky OrangeJan 13, 2023
Thank you for leaving us a review! It's always great to hear that our customers find value in our 15-minute demo calls. We're here if you need anything! Cheers - Bradley from Lucky Orange
