Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange Reviews | Read Customer Reviews of luckyorange.com

Lucky Orange reviews

Showing 595 reviews with 5 stars · Clear filters

Loh Tong Hong Ah H.
Feb 21, 2022
This is a must have for anyone who care about Statistics / UX
This is a must have for anyone who cares about statistics / interested in improving their UX. It is literally the most reliable session tracking tool I've ever used ! It has really informative dashboard and also straight forward and useful live chat functionality to facilitate communication with user and provide necessary support. The price is literally the most affordable among all the similar tools out there. Try it and you can never live without it after that.
Reply from Lucky OrangeFeb 21, 2022
These are words we love to hear! Thrilled to hear how Lucky Orange has made a positive impact across your website. Discovering how your customers interact with your website can make a huge difference in your ability to diagnose those UX issues by identifying conversion barriers and increasing conversions. Thank you for this five-star review, and we’re here if you need anything else! Cheers - Jordan M. from Lucky Orange
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Hardscape C.
Jan 26, 2022
I am loving it
I am loving it. The data is very accurate and it is helping me a lot.
Reply from Lucky OrangeJan 26, 2022
Thank you for taking the time to leave a review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Kelsey from Lucky Orange
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Julia
Dec 7, 2021
Very prompt in responding and provided…
Very prompt in responding and provided detailed information based on my request. Kelsey was super easy to work with, provided a pleasant experience!
Reply from Lucky OrangeDec 9, 2021
Thank you for your review, Julia! We take pride in providing our customers with both great technology and customer support. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking! Cheers - Kelsey
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Erno L.
Aug 20, 2021
Can't Recommend Enough!!!
Amazing and accommodating customer service team! The app itself was extremely insightful and we were able to solve many issues using the recordings features. Can't Recommend Enough!!!
Reply from Lucky OrangeAug 20, 2021
Thank you for sharing the Lucky Orange love, Erno! It’s great to hear that you’ve been able to learn more about your visitors to resolve issues before they could cost you any sales. I’ve shared your glowing review with the rest of our support team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Let us know if we can be of any additional assistance! Cheers - Kelsey from Lucky Orange
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Sharmaine K.
Aug 19, 2021
Support was very helpful
Support was very helpful. The development team helped us install the tracking code on our site when we faced issues.
Reply from Lucky OrangeAug 19, 2021
We’re always here to help our customers be as successful as possible, both now and in the future. There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success. Don’t hesitate to reach out should you need anything else. Happy tracking! Cheers - Kelsey from Lucky Orange
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Oren M.
Jul 13, 2021
I've been using it for 2 years and I am…
I've been using it for 2 years and I am very happy with the service and the company. Thank you
Reply from Lucky OrangeJul 13, 2021
These are words we love to hear! Seeing what your customers experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review and your business for all of these years! Please let us know if you need anything! Cheers - Kelsey
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Max
May 25, 2021
Great for understanding how people really use your site
This app is pretty amazing. With it we've been able to see how our customers are using certain new features, where they encounter issues and how we can improve the site. It was almost impossible to understand before we got Lucky Orange. If you're launching new functionality this app is a must add.
Reply from Lucky OrangeMay 27, 2021
WOW! It sounds like you’ve been able to dive right into the insight and find ways to improve your website. Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love! Cheers - Kelsey from Lucky Orange
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Colleen S.
Apr 8, 2021
User-friendly and great data
User-friendly and great data - very helpful in learning more about users' behaviors
Reply from Lucky OrangeApr 8, 2021
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review, Colleen! Always here if you need anything from our team. Cheers - Kelsey from Lucky Orange
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