Excellent
Based on 654 reviews
Lucky Orange4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Chris W.
very useful and working well! In addition, an outstanding customer support
Reply from Lucky OrangeDec 14, 2020
Diving into visitor behavior to identify ways to improve your website is invaluable to help you grow your business. We appreciate your review, and we're here if you have any questions! Cheers - Kelsey from Lucky Orange
Jolie H.
Lucky Orange is a great way for me to geek out over my clients' website data and go Big-Brother on their website visitors' interactions on their site! Great insights that we can take tangible action to improve.
Reply from Lucky OrangeOct 14, 2020
“Geeking out” by looking at visitor behavior, whether it’s through heatmaps, session recordings or any of Lucky Orange’s features, is a good thing in our book! We love to see that Lucky Orange has been able to provide you the insights you need to make changes that result in more conversions and happier customers. Always here if you need anything from our team! Cheers - Kelsey from Lucky Orange
Tushar A.
I have used lucky orange I love that it becomes very easy to recognize the clients live screening and recording I will recommend to boost your sales
Reply from Lucky OrangeSep 24, 2020
We love to hear that getting a front seat to your customers’ online interactions has been able to help you grow your website. Thank you for your five-star review and glowing review. Always here if you need anything from our team! Cheers - Kelsey from Lucky Orange
customer
Their tech support is fantastic. I ran into a minor bug, and Kelsey escalated the issue, brought in some extra team members, and kept me updated until it was fixed. Thanks again guys. You rock.
Reply from Lucky OrangeSep 10, 2020
Thank you for such kind words! My team and I are always here to help our customers be as successful as possible, both now and in the future. As always, we’re here should you need anything! Cheers - Kelsey from Lucky Orange
Chandra M.
Many tools available but Impressed and combine features with this tool.
Reply from Lucky OrangeAug 10, 2020
Those are words we love to hear! We love to be able to impress you with our range of features and hope that you’ll be able to continue to use Lucky Orange insights to make your website better than ever! Thank you for your five-star review, and we’re always here should you need anything! Cheers - Kelsey from Lucky Orange
Ankush P.
This is a very good app to check customer behavior. Gives great data + live chat feature is a game changer.
Reply from Lucky OrangeAug 10, 2020
Love to hear that you’ve been able to get so much from Lucky Orange! Being able to see how customers engage with your website and connect with them through live chat is invaluable in growing your website. We’re thrilled to be part of your journey and wish you continued success! Cheers - Kelsey from Lucky Orange
Erica O.
Great customer service
Reply from Lucky OrangeAug 10, 2020
We’re so glad that we were able to impress you with our customer service! Thank you for your review, and please let us know if there’s anything we can assist you with. Cheers - Kelsey from Lucky Orange
Frank
Kelsey always comes through. No ask is too small. Quick response time and easy to communicate. I highly recommend Lucky Orange, it's a great tool and the service is fantastic. Thanks Kelsey!
Reply from Lucky OrangeAug 10, 2020
Thank you for your kind words, Frank! I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad we’ve been able to impress you with our tools and customer service! We’re always here to support our customer’s success. Appreciate the recommendation, and don’t hesitate to reach out if we can be of service in any way. Cheers - Kelsey from Lucky Orange
