Excellent
Based on 188 reviews
lumanutrition.com4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luma Nutrition is a veteran-owned supplement company. We make targeted protocols for heart, gut, joint, and longevity health. Proudly made in the USA.Everything is made in a GMP-certified U.S. facility and third-party tested. What's on the label is what's in the bottle.Our guarantee: 90 days, if you aren't happy, get a full refund. Even if you used the bottles.If something goes wrong, email [email protected] and our team will get back to you quickly.Over 1,000,000 orders shipped.
lumanutrition.com (lumanutrition.com) has 188 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 168 reviews with 5 stars · Clear filters
Car
Sandy and Charles Great Customer Service!! They understood my concerns and took care of the issue Thank you
Reply from lumanutrition.comSep 18, 2026
Thank you! Sandy and Charles will be so glad to hear this — I'll be sure to pass it along to them. Really appreciate you taking the time to share it!
Maggie T.
You answered my question, and did not try to COERCE me into another decision
Reply from lumanutrition.comSep 14, 2026
Thank you for sharing this! We always want to give you honest answers, not a sales pitch — so we're glad that came through. We appreciate you taking the time to let us know!
Tammy G.
Use another Shipper, I will return. USPS is incompetent at best. I am very very RURAL Oklahoma, they sit on MAIL until Truck is full then deliver to Crescent, Dover, Marshall, Covington some with 1 Employee Post Office. Prescription are late, Mortgage, Water, Electricity bills sit for days in OKC. I can not do any Buisness with Companies who Ship USPS. SUCKS YOUR PRODUCT IS EXCELLENT. I JUST DO NOT USE USPS EVER.
Reply from lumanutrition.comSep 14, 2026
Thank you for the honest feedback, and I'm sorry for the frustration USPS delays have caused — that's a genuinely difficult situation, especially with essentials like prescriptions and bills getting held up too. We really appreciate you saying our product itself has been excellent, and we don't want shipping to be the reason we lose you as a customer. I'll pass your feedback about shipping carrier options along to our team, and if there's a way to arrange a different shipping method for your future orders, we'd like to look into that for you.
Loretta
I had to have my address changed. The rep was helpful, courteous & very quick to fix this. All good.
Reply from lumanutrition.comSep 14, 2026
Thank you! Glad we could get that address change handled quickly for you — appreciate you letting us know it all went smoothly!
Brenda
Was able to return the item with no questions asked. Do wish that a return free label had been provided.
Reply from lumanutrition.comSep 14, 2026
Thank you, Brenda! Glad we could make the return itself easy and hassle-free for you. We also hear you on the return label — that's really helpful feedback, and I'll be sure to pass it along to the team. We appreciate you taking the time to share both!
Richard B.
Thorough customer service. I informed them of a problem, they responded quickly and solved the issue.
Reply from lumanutrition.comSep 14, 2026
Thank you, Richard! Glad we could respond quickly and get that resolved for you — we appreciate you taking the time to share this!
Norma Jean M.
I have been ordering supplements for a long time and your Customr Service is the Best. Fast and Efficient. My issue was resolved in less than an hour. Sandy and Charles were AWESOME! They get 11 Stars out of 10 Gold Stars. Wonderful to have a company who listens to the customer and provides what the customer wants.
Reply from lumanutrition.comSep 14, 2026
Thank you so much, Norma! An hour turnaround and 11 gold stars — we'll take it! Sandy and Charles will be thrilled to hear this, and I'll be sure to pass it along to them personally. Knowing you've been with us a long time and still feel this way about our service means everything. Thank you for being such a loyal customer!
Charlotte W.
They addressed my question right away!
Reply from lumanutrition.comSep 11, 2026
Thanks so much — glad we could get your question addressed right away!
