karin D.
Representative addressed my concerns…
Representative addressed my concerns and came up with a positive solution.
Poor
Based on 161 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumivyx is listed under Hair Care & Styling.
Lumivyx (lumivyx.com) has 161 customer reviews on Folks Told, with an average rating of 2.2 out of 5.
Showing 39 reviews with 5 stars · Clear filters
karin D.
Representative addressed my concerns and came up with a positive solution.
Karen
I reviewed this company a day or so ago and thought I was only getting a 50% refund. After sending a very disappointed and upsetting review, the company gave me a full refund, which I am grateful for. Apparently, I misunderstood their return policy. In my opinion, it should have been very clear & I should have gotten a full refund immediately with no questions asked. It was very early in the 30 day “money back guarantee.”
Mary T.
The product is exactly as described and is worth the price. The delivery was efficient. Thanks for a great set of underwear for incontinence.
Estella
My experience is when ever I texted in reference to my order, I always got a response and I loved that
MicEsco
The customer service is top notch. Even though our landlord wasn’t willing to adapt to my new shower heads, customer service worked with me for a quick reasonable resolution. Very positive experience!
celia L.
I ordered 2 shaver by mistake. I tried to email and they didn’t respond as quickly as I wanted. I canceled my order, They quickly responded and fixed everything. They charged me for 1 and are sending 2.Truely decent company.
Janis B.
My husband had some problems with the head shaver. I contacted customer service by email and they responded the next day offering a 50% refund for the product so I accepted. Authur of Lumivyx did refund my husband and we are happy with Lumivyx customer service.
Isabel J.
Reading some of the negative reviews worries me before submitting my refund request. To my surprise, I received a replied from John shortly after, and he offered return option same as the other agents offer to others. But after our communication, he understood the issue on the UVac Pro vacuum and approved my request without hassle. Excellent !!