Lumos L.
Absolutely horrible customer…
Absolutely horrible customer experience. They aren’t a US company and the “help” agents don’t actually accomplish anything. Impossible to cancel subscription- I had to change cards and still issue a chargeback.

New
Based on 2 reviews
Scores get a color once a company has 5 reviews.
The Lumos StepUp for parents provides parents with various insights to monitor and track the progress of their child's learning path. The AI-powered Test Prep Solution helps parents to find out the strengths and weaknesses of the student and also automatically assigns remedial assessments to fill the learning gaps. It helps students to improve their state assessment scores, skills, and learning abilities. With 450,000+ students and 35000+ parents, Lumos StepUp is a trusted and proven solution for various state assessment preparations and learning improvements. Students using Lumos saw 15%-25% Improvement in their scores.
Lumos StepUp (lumoslearning.com) has 2 customer reviews on Folks Told, with an average rating of 2.5 out of 5.
2 approved reviews, newest moderated first
Lumos L.
Absolutely horrible customer experience. They aren’t a US company and the “help” agents don’t actually accomplish anything. Impossible to cancel subscription- I had to change cards and still issue a chargeback.
Anderson
An excellent product. The guided practice as well as the remedial assessment really helps in preparation for the SBAC assessment.