F S.
Very helpful before and after sale
Very helpful before and after sale. People answer the phone! What a novelty and what service. The scale is working well. Only comment is that manual could be better explaining battery recharging on indicator(display) verses scale battery. Suggestion: scale battery should have low inicator light or warning so you know when to recharge before it dies.
Reply from LW MeasurementsApr 29, 2025
Thank you so much for your thoughtful feedback! We're glad to hear that you had a positive experience with our team and that the scale is working well for you. We agree being able to reach a real person quickly shouldn't be a novelty, and we're happy we could deliver that level of service. We also appreciate your suggestions regarding the manual and battery indicators. Clear instructions and proactive alerts are important, and your comments will help us improve both our documentation and future product design. If you ever have further questions or need assistance, please don't hesitate to reach out we’re always here to help!



