Allison
Email replies
Ryan was very helpful and replied to my emails within hours of me making an enquiry.
Reply from LyteJul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
Excellent
Based on 499 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 422 reviews with 5 stars · Clear filters
Allison
Ryan was very helpful and replied to my emails within hours of me making an enquiry.
Reply from LyteJul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
Matt
Very quick response. Accurate information & processed my request extremely quickly, which helped me get an accommodation change I wanted for the Southport Weekender. First class.
Reply from LyteJul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
Jennifer W.
The fast response played an extremely important part. The positive feedback and understanding in regards to the situation at hand made the experience even better than I anticipated.
Reply from LyteJul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
Ruslan L.
Prompt communication with Lyte support. Blue ridge rock festival was canceled so Lyte refunded my tickets even though Blue Ridge themselves haven’t started yet. Thank you!
Reply from LyteJul 16, 2024
Thank you for your kind review! We're thrilled you enjoyed your experience and look forward to serving you again.
jen L.
Lyte’s customer service team was so helpful they gave me an answer legit in less than 2 minute . I had a question about my ticket. I booked it under my husbands surname however It doesn’t match my surname on my licence , as I didn’t want to get denied entry due to that . So I emailed lyte (I was panicking ) about 1 hour before the gates opened I got a response within 2 minutes . The fastest response I ever gotten via email. Majority of company’s can learn something with how lyte has set up their customer service especially if its last minute questions . Thank you so much Lyte and my agents name was Maria .
Sonniah W.
Very efficient responses. The team were super easy and understanding to my circumstances.
Tatenda C.
Because of medical reasons i had requested for a refund and the finance team was very flexible and managed to get my refund back sooner than expected So it’s a thumbs up
Michael
Great customer service! Thank yu.