Great
Based on 279 reviews
MARIEMUR4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MARIEMUR was born out of our desire to emphasize the authenticity of each person and help them fall in love with themselves as deep as possible. Keeping this wish in mind, our team of fervent designers and masterful artisans creates one-of-a-kind items that will frame your body most alluringly and bring out its unique beauty. We are here to make each day feel more special and each party more fun. Don't let your days be dull. Spice them up with bold looks! We combine tender lace with high-quality leather and daring designs to help you feel more like, well, you. We believe tangling lingerie and bold accessories are about something more than looks. They're about self love and self care. Because, only when you're wearing the items that fit your identity, are you truly taking care of yourself. So don't be shy, add cheeky daring notes to your outfit!
MARIEMUR (mariemur.com) has 279 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 211 reviews with 5 stars · Clear filters
Nelly M.
They have such wonderfully crafted pieces that make you feel like you’re wearing a work of art. Not to mention their customer service is hard to match- thank you especially to Pylyp D for all your help!
Reply from MARIEMURAug 30, 2024
Dear Nelly, Thank you for your lovely feedback! We’re so happy that our pieces make you feel like you’re wearing a true masterpiece. We truly appreciate your support! With Love, MARIEMUR
Mandy
Over the top customer service! I accidentally ordered the wrong item, but noticed before it had shipped. I reached out to customer service and they were quick and responsive in helping me modify the order before it shipped.
Reply from MARIEMURAug 28, 2024
Dear Mandy, We’re thrilled to hear that our customer service team was able to assist you promptly. With Love, MARIEMUR
Anne
Another set of gorgeous leather bras from Mariemur!! This time I got the red versions of two bras I already have in black, the Charlotte and the Ari. They are sleek, elegant and luxurious yet sturdy enough to withstand rough use ;) Fantastic customer service again from o Phylyp, who is always speedy, informative and responsive insightful as I expand my closet of Mariemur leather outfits ( I have many, yes… Enough? Never!!) Bravo, this company is great.
Reply from MARIEMURAug 22, 2024
Dear Anne, Thank you so much for your wonderful feedback! We’re delighted to be a part of your expanding MARIEMUR collection—there’s always room for more ❤️ With Love, MARIEMUR
Victor
I was looking for a present and was very impressed with how helpful the support team was ! The quality of the product and the way it looked left no doubt that I’ll definitely come back to Mariemur in the future! Thank you !
Reply from MARIEMURAug 13, 2024
Dear Victor, Thank you for the wonderful feedback! We look forward to welcoming you back in the future! With Love, MARIEMUR
NGP
Mariemur is OUTSTANDING all around. The products are gorgeous, high quality and well-crafted. Long time customer. Recently, I had some hiccups with an order and the team went above and beyond to be helpful and fair. I contacted an associate who took ownership in resolving my issue from start to finish. I understand that things don't always go perfectly but it's companies that care about the customer experience to make it positive and build brand loyalty.
Reply from MARIEMURJul 19, 2024
Hello there, Thank you for your glowing review! We’re thrilled to hear that you’re a long-time customer who appreciates our gorgeous, high-quality products. Our team is committed to ensuring every issue is resolved promptly and fairly! With Love, MARIEMUR
Erin G.
Their products are uniquely sexy - at the leading edge of erotic fashion, and very high quality!
Reply from MARIEMURJul 14, 2024
Dear Erin, Thank you so much for your wonderful feedback! Your appreciation of our high quality means the world to us. We look forward to continuing to bring you exciting and top-notch pieces! With Love, MARIEMUR
Becca
Stunning, beautifully crafted products. When one item I ordered was unexpectedly out of stock, they immediately contacted me, refunded the amount of the product, and offered an additional 15% off credit. Excellent, attentive customer service.
Reply from MARIEMURJul 11, 2024
Hello there, Your satisfaction means the world to us! We always strive to provide excellent and attentive customer service. With Love, MARIEMUR
Kryston
This is my second time ordering from MarieMur, but my first time using the concierge customer service. I am completely impressed and obsessed. Not only do they have quality lingerie, but my experience with customer service was unbelievable! I was unsure about the bra sizing and decided to reach out and see what they say. I was in a bit of hurry due to the sale (and needing it by the next Friday) so I ordered a medium while I waited for a response. I wasn’t expecting such a quick response due to it being a holiday weekend, but Pylyp responded with what size they recommend given my measurements. He recommended I get a large. I saw online they still had stock of large so I asked if I could switch out my order for the large instead. I wasn’t expecting it to be that easy but Pylyp made it happen! Such a refreshing experience all around. Highly recommend! Thank you Pylyp for all your assistance!
Reply from MARIEMURJul 10, 2024
Dear Kryston, Wow, your message made our day! We're thrilled to hear about your fantastic experience with our concierge customer service. Thank you for your kind words and for being a part of the MARIEMUR family. We can't wait to serve you again! With Love, MARIEMUR
