Reply from Maxaroma.comJan 23, 2023
Hello dear customer,
Thank you for taking the time to write this review.
We're happy to have you as a valued customer, please note that we cannot give an estimated time of arrival for an out of stock item since the time frame is uncertain, hence, we cannot promise when we're restocking on a specific item. Nonetheless, we do have an option to notify you once we have the out of stock product back in our inventory.
If you search for an item that is out of stock, please click on the red box where it says "notify me" and enter your email. As soon as the product goes live, you will receive an automated email regarding this item being back in stock. We believe this is the best option for this kind of scenario.
When it comes to our promotions and offers, please note that we do offer a wide range of discounts. Our discounts; coupon codes, reward coupon codes, automatic discounts, quantity discounts, BOGO, Deal Price, are means to give incentive our customers the best experience when using our website. However, please keep in mind that these discounts are carefully curated to maintain a sustainable margin considering our cost and retail value, which is why we cannot afford to give the same discount on brand A and brand B.
On the other hand, if there's anything we could do to assist you, please send us an email to [email protected].
Thank you for your business and have a wonderful day.
Kind regards,
Maxaroma Customer Care Team
