Excellent
Based on 1,025 reviews
Maximus4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 103 reviews with 1 star · Clear filters
John C.
After going through the process of paying money and testing the company said they don’t ship to my state. Really unprofessional way to run a company and this should be disclosed up front. Be wary of this company
Michael H.
200$ a month whether you use it or not. I went with a local doctor and never used it. Over 600$ charged before I realized it. This is not an honest company.
Brian S.
I have been waiting for my medication for over 6 weeks. I was first told the delay was due to pharmacy back log but was later told there was an error with processing my order so the pharmacy never actually received it. It has been over a week and my order still has not been resent to the pharmacy. For all I know no progress has been made because there has been zero updates during this time. Every time I reach out it takes days to weeks to get a response which is typically unhelpful and automated placations. So far I have been refunded for the first month but my account continues to be charged even though no progress has been made on my order.
Sean F.
Stupid mfs I canceled my protocol and still get billed mf so hungry for money give me a refund never worked anyway not paying 140 dollars a month for something that doesn’t work I even deleted my account and my subscription and still get billed!!!
AP
I tried Maximus King for the last month and have had a very poor and terrible experience with shipping and customer support. First of all they don't give you a prescription that you can collect at your own pharmacy instead you are forced to you use one of their sketchy network pharmacies. The shipping from these pharmacy is slow as a snail and they don't even provide an option for expedited shipping. When I complained about this to customer support they just explained the process to me in a passive aggressive way basically dismissing my concern. I expected better service after paying such a high cost. I decided to instead get the same prescription from a local doc instead. Really not worth it. Wouldn't recommend Maximus to anyone.
Reply from MaximusFeb 15, 2023
Hi AP, we're sorry to hear about your experience. I did look through your account, however, and I'd like to clarify a few things: 1) We DO allow you to use your own pharmacy. Our support rep did point this out, although the confusion may be due to their noting that using your own pharmacy may cause delays in service due to our not being able to guarantee that your pharmacy has certain medications in stock. 2) We use 2-day shipping for our orders and I see that your shipments have all fallen within that window. The 2-day shipping, however, does not take into account doctor processing time. Our prescriptions are never rubber stamped – a licensed doctor reviews your profile and determines the optimal treatment plan. This can take 1 business day. In addition, pharmacies may have rules concerning how often a specific patient can receive a specific medication. Thus, there may be a holding period on the pharmacy's end as well. Thank you for your feedback and the team will strive to do a better job at communicating these nuances to patients especially if any issues should arise. We hope to see you again soon.
Marcus M.
This is a 100 percent scam.
kvl
I joined in May and was promptly mailed a test kit. I returned it, received an e-mail from a Dr. Patel for a treatment plan. I accepted it and was promptly sent the Evail and enclomiphene citrate. I began the process, but after 2 weeks I began to have serious complications. I immediately wrote the doctor and stopped taking the 2 meds. But I did not get a response. The side effects lasted weeks(still have some), but still no answer from the doctor. 16 days later I receive an e-mail stating due the delay I was being reassigned to another doctor. I am going to see my regular doctor Monday for the side effects.
Reply from MaximusJul 28, 2022
We’re sorry to hear about your disappointing experience. The doctor you mentioned departed Maximus suddenly, which caused significant delays in finding a replacement and getting them up to speed. We apologize and are putting in more quality assurance measures in place to ensure continuity of care. Side effects with our medications are rare and do resolve with sufficient time after discontinuing the medication. We wish you the best in your journey to optimal health!
