Excellent
Based on 556 reviews
MaxLife4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MaxLife is a pioneering health and wellness company committed to delivering personalized and effective weight‑loss solutions. We specialize in advanced, clinically guided treatments including Semaglutide and Tirzepatide, and pair these therapies with comprehensive, client‑centered care to help you reach your health goals safely and sustainably.PricingTirzepatide: starting at $120/moSemaglutide: starting at $89/moContact MaxLife to schedule a consultation and learn about personalized treatment plans, eligibility, and any available financing or package options.
MaxLife (maxlife.com) has 556 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 32 reviews with 4 stars · Clear filters
Cesar
Overall it's been a great experience. Pricing never went up even though my dosage increased. It's been smooth sailing.
Reply from MaxLifeJul 15, 2026
Hi Cesar, Thank you for your kind words! We're so glad to hear your experience has been smooth and that you've appreciated our consistent pricing, even as your dosage increased. We truly appreciate you taking the time to share your feedback, and we're grateful to be part of your journey!
Wayne J.
Service is good for online but prices seem to be a bit high right now as further in the program and I am getting other offers for less money for the same product. Prices should remain the same or go down with more competition and there seems to be more competition these days. They set the hook and now inch things up but soon will explore other options for the same product!
Reply from MaxLifeJul 14, 2026
Hi Wayne, Thank you for your honest feedback. We're glad to hear you've had a good experience with our service, and we appreciate you sharing your concerns about pricing. We understand that affordability is an important part of staying on track with your health goals. We do offer price matching in many cases, and we'd love the opportunity to see if we can find an option that works for you. A member of our team will be reaching out directly to learn more about the offer you received and discuss what we may be able to do. We truly value your business and hope to continue supporting you on your journey. Thank you for giving us the chance to make things right!
judith B.
Great customer service
Reply from MaxLifeJul 8, 2026
Hi Judith, Thank you for your wonderful review! We're so happy to hear you had a great experience with our customer service team. Providing friendly, responsive, and helpful support is always our goal. We truly appreciate your support and thank you for choosing MaxLife!
Rosie G.
The customer service has been excellent.
Reply from MaxLifeJun 26, 2026
Hi Rosie, Thank you for your kind words! We're so glad to hear you've had an excellent customer service experience. We truly appreciate your feedback and look forward to continuing to provide you with outstanding service.
Janet A.
I am loosing weight and MaxLife has made the process of using a GLP 1 so easy. I have needed assistance several times and they are always easy to get ahold off
Reply from MaxLifeJun 22, 2026
Hi Janet, Thank you for your kind words! We're thrilled to hear that MaxLife has made your GLP-1 weight loss journey simple and convenient. Providing responsive, accessible support is a top priority for our team, so it's wonderful to know we've been there when you've needed assistance. We appreciate you trusting us with your health goals and are excited to continue supporting your success!
Malia
A little confusing with instructions. Can be clearer with subscription process and breakdown of subscription and what is in the delivered package. Not enough needles were provided for the 13 weeks, only 10 needles were provided which caused a missed shot.
Reply from MaxLifeJun 11, 2026
Hi Malia, Thank you for taking the time to share your feedback. We appreciate the opportunity we had to speak with you directly and are glad we were able to provide clarification and assistance regarding your experience. We understand how unclear instructions and confusion around the subscription process can be frustrating. Your feedback regarding the breakdown of the subscription, package contents, and treatment expectations is valuable, and we are continuously working to make these details more transparent and easier to understand for all patients. We also apologize for the inconvenience caused by the shortage of needles in your shipment. We understand how important it is to have all necessary supplies to stay on schedule with your treatment plan, and we appreciate you bringing this to our attention. In some cases, the dispensing pharmacy may provide a limited quantity of syringes with an order. However, our team is always happy to assist by providing additional supplies, such as syringes or alcohol swabs, to help ensure patients can stay on track and administer each injection as scheduled. Most importantly, we're pleased to hear that you experienced success with the program. Thank you again for your feedback, as it helps us improve both our communication and the overall patient experience. We wish you continued success on your health journey!
Kristen
Maxlife is great. Very simple process. Had some hiccups but the staff was very responsive to try to fix things. I do wish the staff checked on you more throughout the journey. To try to talk to someone on the phone is almost impossible. It’s like a cat and mouse game. But other than that I have had a great experience
Reply from MaxLifeJun 3, 2026
Hi Kristen, Thank you for taking the time to share your experience with Maxlife. We're glad to hear that you've found the process simple and that our team was responsive in addressing the hiccups you encountered along the way. We also appreciate your honest feedback regarding follow-up communication and phone accessibility. We understand how important ongoing support is throughout your journey, and your comments help us identify areas where we can improve. We are continually working to enhance the member experience and make it easier to connect with our team when needed. Thank you again for your trust and for choosing Maxlife. We're grateful to be part of your journey and are happy to hear that, overall, you've had a great experience with us.
Kim Armstrong J.
Updated Review from Original: MaxLife responded and fixed all these issues. I spoke with a doctor, got everything figured out and received my medication. Hoping it works smoothly from here on out. Disappointed I had to be so proactive to get a response, but now response time has been excellent. I also appreciate that I was able to video call with the doctor. Not all services offer that. The company is legit and not a scam. Original Review: My card was charged even though I never talked to a medical professional. I was told that they were calling and haven't called yet. It's been over a week and now no one will answer my texts or emails and I'm having my credit card block the charge and reverse it. Total scam.
Reply from MaxLifeFeb 11, 2026
Hi Kim, Thank you for the update and for giving us the opportunity to make things right. We appreciate your patience while we worked through the earlier issues, and we’re glad you were able to connect with one of our doctors and receive your medication. We also appreciate your honest feedback about the initial response time. Your experience helped highlight areas where we needed to improve, and we’re happy to hear that communication has been much smoother since then. Providing access to real medical professionals, including video visits, is something we’re very proud to offer. Thank you again for your feedback and for allowing us the chance to support you. We’re here for you and look forward to continuing to provide a smooth experience moving forward.
