Medical Mega Reviews | Read Customer Reviews of medicalmega.com

Medical Mega Reviews | Read Customer Reviews of medicalmega.com

Medical Mega reviews

Showing 181 reviews with 1 star · Clear filters

Yusri M.
Nov 13, 2023
Misleading product description and over…
Misleading product description and over priced
Reply from Medical MegaNov 14, 2023
Yusri, We are sorry that you weren't satisfied with your experience. We hope to better assist you in the future.
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Sonya R.
Oct 26, 2023
Canadian Customers Beware $200 Shipping Fee
I was a previous reviewer, where I said on their website there was $200 shipping fee to Canada. In previous years it was $39.99, and no UPS shipping fees. Now I tried ordering again due to their new update on their website, the shipping fee on their website indicated $49.99. But when the package arrived at my home in Niagara, I had to pay UPS $150. So basically the shipping fee is still $200. I am no longer ordering from Medical Mega. Canadian customers you should use Canadian companies instead now.
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Ron S.
Aug 31, 2023
Sent wrong item
Sent wrong item, then only gave 50% refund...
Reply from Medical MegaSep 1, 2023
Hi Ron, thank you for making us aware, we apologize that you did not receive the product that you were expecting.
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UIRY
Aug 25, 2023
Never received items
Never received items
Reply from Medical MegaAug 28, 2023
Hello, we're very sorry to hear about this but thank you for taking the time to make us aware. A representative will be reaching out to get this resolved for you.
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Guadalupe M.
Aug 14, 2023
I called to say that the not satisfied item I bought…
I called to say that the item I bought was not sealed correctly and the box was broken. They told me I need to submit a picture. I also think that your prices are too high.
Reply from Medical MegaAug 17, 2023
Hi Guadalupe, thank you for taking the time to leave us a rating. I'm sorry we didn't meet your expectations. We strive for a consistent and high-quality experience. Something like this doesn't happen very often so we take it very seriously. Seeing a picture of the product helps us plan ahead and avoid issues like this in the future. Please let us know if we can do anything to help.
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Kevin F.
Jul 25, 2023
Product was no available in quantity…
Product was no available in quantity ordered was never informed ordered 100 units 12 were sent had to call twice and was told of back order
Reply from Medical MegaJul 28, 2023
Hi Kevin, I'm sorry that you had this type of experience with us. It's unacceptable and not at all to our standards. We will be sure to look into this matter.
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Brandon B.
Jul 22, 2023
I ordered 20 catheters and they sent me…
I ordered 20 catheters and they sent me one. Total scammers.
Reply from Medical MegaJul 25, 2023
Hi Brandon, we thank you for your response and we are sorry that you didn't receive the product as expected. Our records indicate this has already been addressed with a customer service representative. Please feel free to reach out again if you need further assistance.
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Joseph B.
Jul 19, 2023
Ordered the bariatric crutches for tall…
Ordered the bariatric crutches for tall person and got the shorter person ones I will never order from or recommend them to anyone
Reply from Medical MegaJul 21, 2023
Hi Joseph, we thank you for your response and we are sorry that you didn't receive the item that you were expecting. Our records indicate this has already been addressed with a customer service representative. Please feel free to reach out again if you need further assistance.
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