MEDvidiReviews of medvidi.com

Horrible. They will write anything to your addicted child and somehow are the only place doing it. I suspect something illegal. I was seeing th e m and prescribed a highly addictive medication and they cut me off cold turkey without warning or reason. I swear this is true because I've experienced it. That is the sickest I've ever been. They're literally killing people and getting by with it for $150. Go ahead and risk it.

On 11/10/2024 I paid $195 to see an online Dr for treatment of my severe anxiety and panic disorder. I explained to the provider that I have been on an anxiety medication for the past 8 years and it worked great for me, but due to my dr moving I had to find another provider to get my medication from. Christianah Adeduro was the provider I saw on an online video chat, she was 10 min late to the appointment and my appointment was supposed to last 30 min but it only lasted 10 at the most but I was ok with that because she said she would send over a different medication for me to try since I still had enough of my regular medication and she would refill my regular one when I needed. She said to call Medvidi on 12/1/2024 and she would send over my regular medication. I never received the first medication and I have been contacting Medvidi every day since 12/1/24. If I am able to speak to someone when I call I am told that they are sorry and they will send a msg to the provider and they assure me that I will have my prescription the following day. It is now 12/22/2024 and I still have not received the treatment that I paid for and no one at Medvidi will tell me what is going on. On their online patient portal it says that my meds are pending yet there are no medications listed. I was off my medication for 6 days which, due to the type of medication, put my life in danger because of the severe withdrawal that occurs when the med is stopped abruptly. I had multiple panic attacks, got very sick, had to miss 3 days of work, and I had to go to the ER to get meds to help me while I wait for Medvidi so send over my prescription. I requested my money back from Medvidi since they havnt provided the service I paid for. No one will even acknowledge that I am asking that. It seems all the e-mails and texts I have received from them are generic "canned" replies and do not address my issues.

It has been 6 days still no medication , there brain dead of a help team keeps telling me the same thing every day ,” we will make it priority” yesterday they even said that it should be solved by the evening & as I expected nobody called . Customer service is absolutely useless it is like talking to a machine , I’m sure they read off a paper on what to say because they have absolutely helped nothing at all. Apologies mean absoutley nothing when 160$ is involved. I don’t want your apology I want the service i paid for completed.

I wish I hadn't. First off there are cheaper alternatives. They can't keep clinician so you think your meds are straightened out with one then the next one assigned to you changes it all up. I get that we go to these people for needed medicine but I can't wait to start going to a real in person psychiatrist who will truly listen to my unique individual needs and spend twice the time for the money with me. These are nothing more than new psychiatric nurses working under a real psychiatrist who doesn't see you so they can make a quick buck. Basically nothing more than 10 minute drug dealers.

My intake and appointments went great and I really enjoyed the Dr. For the first couple of months things went smoothly. About a month ago I requested to have my pharmacy changed and that's when things feel apart. I could not get a response from the provider, the "help" line is just an answering service in another country and they can't do anything. I emailed the service center several times and the only thing they can tell me is they sent another request and labeled it "priority". Still no change. I WOULD NOT recommend this place.

They make you pay in advance an then play games an keep your money

I set up appointment, they cancelled it they said because of my medical history ? They did not tell me until called myself. I am a disabled vet. I have ptsd.and Ihave severe anxiety I have nightmares. I can’t get the Medicine I need, the Va stopped it. When the Va stopped it I went into a very dark place. So I picked up a marijuanna habit. The Habit took a turn for the worst and the weed wasn’t working but made it worse. So I quit the weed, and now my anxiety is back. I can’t sleep, I can’t relax, I have nightmares, Panic attacks. So when I called in for the telepath it would not go through.. The uncaring person in the phone, told me they would not see me because of my medical history. They are very uncaring and can barely speak English. So do not go to this place.. They hate Veterans…

MEDvidi started out promising, but on my 2nd appointment they ghosted me after I paid for the appointment. No one showed up to my appointment, no one helped me when I called in as requested after waiting 20 minutes, and no one provided a solution via email. This is day 14 of no communication/resolution from MEDvidi. The funny part is, once I warned them that I would be filing complaints with the BBB and review pages like this; my appointment has completely disappeared from my dashboard. They don't email receipts for paid appointments either, so it's good I collected evidence throughout the process and if you decide to not heed my warning here, at a minimum collect evidence while going through their processes to protect yourself. Update: After posting this review, MedVidi responded to this post and also reported it for "illegal or harmful content". My guess, is in an attempt to have bad reviews scrubbed. Appears the BBB was able to get them to finally provide a refund. Update2: Medvidi is bending over backwards now trying to get this review removed. They’ve spent more effort on this, than getting my appointment taken care of. Absolutely insane.