MelodySusieReviews of melodysusie.com

I will definitely buy from MelodySusie again. Their customer service is magnificent! I emailed them about my drill not working correctly and they were super quick to respond and to send a replacement. I love my drill and the bits. I'm a happy client!

The customer service is excellent. I had a problem with a product and they answered very quickly. They very kindly resolved my situation and were in touch until the product arrived at my house.

Absolutely amazing products and the customer service is even better! Received my items in a timely manner. Also the price point you CANT beat!! There was a minor mistake and they shipped the item and I received it within a week!!

I had an issue with my brand new nail drill. I immediately contacted them via IG, then they send me an email where I should talk to customer support. I am a little skeptical because we all know how “customer support” would go! But I give it a shot because I really need to get this fix because I postponed my appointments due to the issue I’m experiencing. Send an email before I go to bed, I was so surprised on how quickly they responded to me. They make me feel heard and that they really do care about their customers. The process was smooth and easy, they resolved the issue in less than 48hours. I said it once and I will say it again…MELODYSUSIE is the best company to my fellow nail techs out there. I have all their products from nail dust collector, nail drill & bits, lamps and more to come! If your experiencing any issue don’t hesitate to send them an email, they are there to help 24/7

Amazing customer service And great product what else can I ask for thanks

Customer service is amazing fast even on weekends

I had ordered a nail drill for my daughter for Christmas back in November and I never received it. I contacted customer support and they got back to me immediately and upon some investigation UPS lost my package. I did file a claim with ups but have yet to hear back from them, but MelodySusies customer support team were so helpful. I absolutely would recommend them to anyone who is in the market for nail tech supplies. They shipped out another drill and although I received it two days after Christmas I finally got it and was able to surprise my daughter with a gift that she always wanted. Impeccable customer service. Thank you so much.

Just placed my first order and forgot to order and additional item. Contacted there customer service department and they made it so easy to get my order correct. Totally hassle-free and quick! My order also got here 3 days sooner than anticipated!