MetrobytmobileReviews of metrobytmobile.com

First of all I was talked into a phone that was free with a more expensive plan. The salesman said he would take care ( canceling the more expensive plan, switching over to the less expensive plan, etc). I was given NO paper work as to what I received or when or if I was expected to make a payment or when or how much or anything else. When I tried to call out on my Metro phone I had no service. Went back to where I got the phone & found out I hadn't paid my bill. To which I replied 'I never received a bill" to know I had to make a payment or how much the payment was.

when you get a account or get a new line from metro by tmobile ? you might wanna check what you paid for .. They ve been making fake account add a insurance or features to hit the monthly goal and many place they dont give you discount , they just give you free case .. check your account if you have metro.

To have to sign a contract saying you will never file a lawsuit against them, nor be a part of any class action against them, should be illegal. That literally allows them TO DO WHAT EVER THEY WANT WITH NO REPERCUSSIONS!!

I have had MetroPCS since 2004.1st week of November 2023 I should have made an international call and Mertopcs offered 200 minutes for $10 but did not work!!! within 10 hours I canceled this extra service and they said my $ 10 extra payment was on the way back to my credit card but the money never arrived then I called Metropcs and they denied my refund !!!! They lied about the long-distance service available and lied about my REFUND! Do not trust them, they took away money for a service that they can not provide!!!!!! Their review is very bad!!!!! I did not know it!

SCAMMERS!! They told me that they couldn't help me unless I bought another phone thru them just to receive a text message to get help from customer support..AND NEVER DO AUTOPAY!!!

Did buy a mobile plan from them but all calls went to voice mail and they couldnt help. So bought a new phone and when asked them to activate the sim on new phone they charged 50$. Customer support didnt help.

My name is Darline Metellus again. My second phone number from T mobile 4244039855, and my third number from metro by t mobile for my daughter but for my daughter safety I’m not going to give the number online. Since last year someone using agent from Philippines from South Africa from Texas and South Carolina, North Carolina , Maryland and Fort Meyers, New Jersey ,and Atlanta to get access on my account. And I don’t know those locations , And when we call they never send us to the right agent.. and someone make sure they have my record, they hear everything I say. We been complaining nothing done and my T mobile is named after someone called Ramirez Vasquez I don’t know this guy name and who this guy is ,for couple months they put his name on my caller ID . I got those phone for my privacy, cause my injury. When I call sedwick insurance for my injury they send me to united health care. It’s like you know I don’t know what’s going on this is my phone I pay for it no government pay nothing for me. Because those thing keep going on I think some human trafficking going on in there and someone is tracking me for my injury I got on the job. My job is Maple point senior living , Atria tangle wood, Sunrise senior living east meadow and I got 4 crazy surgeries and I still cannot stand on my feet people stealing from me unlawfully, stealing from me unlawfully now it’s not enough for them I cmat use my own dumb phone . Thank you I don’t have a problem with the company but someone have a problem with the company when they do that to the customer. I just wanna enjoy my phone . I work for nursing room I never was in the nursing room and I do pharmacy tech

I have been trying to redeem an offer since 4.13.23. I have called metro at least 7 times. Worst company ever. NO resolution so far!!!