Excellent
Based on 291 reviews
The Microbrand Store4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Microbrand Store™ offers a carefully curated list of high quality microbrand watches for the discerning collector, with discount pricing for some truly great savings. Many of our microbrand watches are limited editions, and are only available in small quantities, featuring high quality components such as Swiss mechanical movements and sapphire glass. Looking for a meteorite dial or a watch from a hot micro-brand that you missed on Kickstarter? You've come to the right place!We offer free shipping on all watch orders. As an authorized dealer for all of the microbrand watches we carry, you get both the manufacturer's warranty (when available) just as if you bought the watch from them, plus in addition, our own supplemental warranty coverage.
The Microbrand Store (microbrand.store) has 291 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 259 reviews with 5 stars · Clear filters
Michael L.
Ordered Nov 1, 2020 and received on yesterday Nov 11, 2020.. UPS is not updating their site quickly, which being I asked to seller, he feedback me without hesitate. Totally acceptable. Yesterday paid the import tax for having it, and the product, it's a pleasant pleasure to have. Wearing it, give me a bit of motivation just looking at it, inspiring. Thank you seller!!
Ann D D.
These guys are great!! My son absolutely loves the watch I ordered. It arrived just in time for his birthday which was unbelievable considering all the delays with the pandemic. And a great handwritten note from Neil was especially appreciated. My new go to for all watch needs!!
Wayne C.
Recently purchased a Boldr Odyssey from these guys, The watch arrived safe sound and exactly as described, the watch is amazing the service was amazing, I am extremely happy and wouldn't hesitate to recommend the Microbrand Store 👍😊
Chris
I ordered the Waldhoff Ultramatic diamond silver. I received the watch today, just under two weeks after I ordered it. Considering the restrictions around the pandemic, this was pretty good going. The watch itself is stunning, and was bought to celebrate a recent achievement. I'm very pleased with it. A handwritten note from Neil, the owner, regarding the accuracy of the watch was a nice, personal touch. Ordering to the UK, from Japan, meant there were import duties and handling fees. This was made clear on the Microbrand website, so I was expecting it. When all was said and done, I still made a decent saving on buying direct from the manufacturer. I would certainly use the Microbrand store again.
Thomas
I ordered the Melbourne Portsea Calendar watch from this store after a couple of online conversations. they despatched the watch the very next day and I was sent the tracking info. The watch took 6-days to get from Japan to my local delivery office in the UK. Considering the current restrictions for the Corona Virus problems, it was a super fast delivery. I had to pay the local VAT and Customs charges (unavoidable as this is an import). There was a hand written thank you note plus four Japanese beer coasters in the box. A nice touch. It is a beautifully designed watch.The contrast of blue hands on the white ceramic face is just amazing. I am very happy with the watch, the communications and the service. Totally recommend the Microbrand Store.
Reply from The Microbrand StoreJun 1, 2020
Hi Thomas, We're really happy you like your new watch. Thank you too for contacting us via the online chat on our web site to let us know how much you liked it. It really makes our day whenever we hear back from customers who are enjoying their new timepieces. Best Wishes, Everyone at The Microbrand Store.
Simon
Recently bought a watch from The Microbrand Store, there was a short delay in dispatching the watch due to reasons beyond their control, but I was always keep fully updated and offered options to what had been agreed regards shipping. A great buying experience and I wouldn't hesitate to use them again or recommend them to others! Simon.
Hieu L.
The watch arrived. I love the watch, It came with all the paperwork and warranty card and The note from The Microbrand Store said that the watch been tested. The watch as described on the website. Thank you for Clarification about covid 19 that may affects shipping process. With good service from The Microbrand Store, I will be comeback in the near future for more watches, to add to my collection. Thank you very much, have a nice day.
Reply from The Microbrand StoreMay 1, 2020
Hi. You placed the order on the 15th and, taking into account the different time zone, we did inspect, test, package and ship your order to you via an express airmail service, so it was on the way to you the very same day! From following the tracking, we see it was delayed at an airport while en route to you, which is now becoming more common due to COVID-19 restrictions and far fewer flights. Over the last few days updates have shown it arriving at your regional hub, entering and clearing customs, so it should be with you shortly we hope. When it arrives, we hope that you will enjoy it and wear it in good health. Given that we shipped incredibly quickly to you, and we are not to blame for these worldwide COVID19 shipping delays which are affecting everyone these days, we hope that you will reconsider your 3 star rating since we feel that doesn't reflect on our service fairly, and is more a reflection of the worldwide impact of the COVID-19 pandemic. Many thanks in advance for your kind consideration.
J. L.
Excellent service and pricing!!!
