Mile Auto Reviews | Read Customer Reviews of mileauto.com

Mile Auto Reviews | Read Customer Reviews of mileauto.com

Mile Auto reviews

Showing 218 reviews with 5 stars · Clear filters

Christine P.
May 31, 2026
Very efficient
Very efficient
Reply from Mile AutoJun 9, 2026
Hi Christine - thanks for your review on Trustpilot. We are pleased that you found our team and systems to be very efficient. We appreciate you. -Mile Auto Customer Success
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Leonard Antonio R.
May 28, 2026
Situation
Ian, was very helpful as well as being courteous towards myself in regards to the situation that occurred with the insured person. He asked the necessary questions to get the information the best he could. I Appreciate Your Assistance.
Reply from Mile AutoMay 28, 2026
HI Leonard - thanks for your review on Trustpilot. We are so glad that Ian was able help you with your situation, and to do his job with kindness. Thanks for letting us know, and for being part of the Mile Auto family. -Mile Auto Customer Success
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Ashley T.
May 21, 2026
Ian is Very nice an helpful …
Ian is Very nice an helpful explaining the claim process
Reply from Mile AutoMay 28, 2026
Hello Ashley - we appreciate your review on Trustpilot. Ian is an amazing member of our claims team, and we are pleased he was able to be helpful in explaining what can sometimes be a confusing claims process. Thanks for being a member of the Mile Auto family! -Mile Auto Customer Success
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Iris N.
May 18, 2026
He is very nice and patient
He is very nice and patient
Reply from Mile AutoMay 20, 2026
Helli Iris - thanks for your review on Trustpilot. We agree that our team members are nice - and hopefully patient. We appreciate you being a valued part of the Mile Auto family. -Mile Auto Customer Success
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Trung
May 4, 2026
I tried calling an assigned adjuster…
I tried calling an assigned adjuster multiple times and left voicemails with no confirmation or call back. I decided to get to customer service to see if I could get any assistance on a claim and Ian was very happy and willing to help and assist. We tried getting in contact with the assigned adjuster since Ian said they should be available but turns out that they just did not want to talk to me. Ian was very helpful on confirming my questions and concerns, adding additional information and also gave me a manager contact information. Ian went above and beyond today with assisting me and my client's claim and I appreciate that a lot. Some adjusters can learn a thing or two from him.
Reply from Mile AutoMay 6, 2026
Hi Trung - thanks for your Trustpilot review. Ian is an A+ member of our claims team, and we are so glad he was able to jump in and help. We are checking on the challenge you mentioned regarding your assigned adjuster, and will rectify that immediately. We appreciate having you a part of the Mile Auto family. -Mile Auto Customer Success
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Redfox M.
May 1, 2026
Ian was helpful and knowledgeable in…
Ian was helpful and knowledgeable in helping file my claim.
Reply from Mile AutoMay 6, 2026
Hi Matthew - thanks for your review on Trustpilot. We are pleased that Ian was able to assist you with filing your claim. We are glad to have you as a part of the Mile Auto family. -Mile Auto Customer Success
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Michele S.
May 1, 2026
Great experience
Great experience. Great rates. Ongoing positive experience with Mile auto. They helped me when I bought my traded in my car and needed to change my insurance coverage to my new vehicle and ran into some questions. Customer service was responsive through email and got back to me within the day.
Reply from Mile AutoMay 6, 2026
Hi Michele - thanks for your kind review on Trustpilot. Our Customer Care team members are indeed top-notch, and we are pleased they helped provide a positive experience for you. That's why they are here. Thanks for being part of the Mile Auto family! -Mile Auto Customer Success
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Mark F.
Apr 29, 2026
Mileauto answered all my questions, kind and knowledgeable while giving the best prices I've seen in years.
Mileauto answered all my questions. The great people who work for Mileauto are kind, well informed and always ready to help. I really like their prices and believe other insurance companies should follow them. I have not needed them for anything serious but I'm sure I'll get the same attention at that time as I do now. I thank you for all you do. I promise if you choose Mileauto, you'll keep a lot of money in your pocket and still have quality auto insurance.
Reply from Mile AutoApr 30, 2026
Hi Mark - thanks for your review on Trustpilot, and your kind comments about our team and our pay-per-mile auto insurance. We are pleased to be saving low mileage drivers money on their car insurance. We think it's only fair that customers just pay for what they use - unlike traditional auto insurance companies. Thanks for being part of the Mile Auto family! -Mile Auto Customer Success
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