Excellent
Based on 1,165 reviews
Mindset4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mindset assists those with a mental illness and their caregivers in applying for Social Security Disability benefits(SSI and SSDI). We represent claimants from an initial application and through an appeal at the hearing level if needed. We are your close advocate through the convoluted process of applying for and being awarded your benefits.
Mindset (mindset.care) has 1,165 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 1,123 reviews with 5 stars · Clear filters
Kelly
My attorney was amazing. Truly couldn’t ask for better representation. He knew exactly what we needed to prepare me for the hearing. What meant the most to me was, I wasn’t just another client. He spent so much time just listening on what I’ve been going through. After the hearing he was great and continues to still be there to help with questions. - I would recommend him to anyone going through this.
Bree S.
Mary was an excellent help, very detailed and informative for each question I had. I would definitely recommend them for any needs you may need.
Matthew
it was easy and hopeful. i was very satisfied instantly for some reason speaking with one who does the intake. finally i have some hope in getting my disability benefits. thank you
Patricia
Great communication! I was informed thru my daughters process. Justine Ellison was very supportive, helpful and kind. She anwser any questions I had.
Natasha K.
My intake person was wondering she was respectful, understanding and helpful when I would mix up things/ words she was very patient,thourow and accurate she was just wonderful she made me feel like I have a chance and its great feeling thank u really thank u
Laura L.
Dwayne was personable and understanding
Nelson D.
I'm so happy they came through for me I recommend them 100% they were great and also amazing.
Christopher M.
I have to say, this review is about our experience thus far, and in no way represents the total start to end satisfaction. That being said, I normally avoid 1 and 5 star reviews, but as of right now they deserve to be marked as Exemplary in their service. Josh was the first point of contact we had. He was professional and patient with us. He took the time to listen and sympathize with us while still moving the process forward. He then tried transferring is to a representative, after being on hold for 10 minutes, Josh was nice enough to pick the line back up and offer us a callback. Very satisfied with Josh's performance. We received the callback from Josh, who connected us to Bria. Bria was another great example of how a phone based representative should be. Professional but personable, She took the time to ensure our files were complete, gave us helpful advice, was able to field the questions we had, and didn't rush us off the phone, despite that I tend to talk more than necessary. Overall, THIS is what phone based representatives should aspire to be like.
