customer
good
great customer service
Reply from MobileHelpApr 15, 2024
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Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
customer
great customer service
Reply from MobileHelpApr 15, 2024
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customer
Scott was a wonderful salesperson. He was knowledgeable, efficient, thorough and totally helpful. He was my hero, and made me feel 100% confident that I had chosen the right product. I hope your other sales people are as good as he is.
Reply from MobileHelpApr 15, 2024
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Diane B.
Good customer service from Paula and good service for the price.
Reply from MobileHelpApr 15, 2024
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Kathleen
What made my experience great: Customer Service representative Brandy is personable, professional, knowledgeable and friendly. She did what she said she would do about returning my calls every time. Always factual on behalf on your company, but personable in a positive and professional manner.
Reply from MobileHelpApr 15, 2024
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Marla H.
I was able to set this system up quickly for my mother. Samantha answered all my questions. When she didn't know the answer she reached out to other staff for help and helped me find safe solutions for my mother. She called me back promptly. She was a great help. Thank You Marla Hockenbury
Reply from MobileHelpApr 15, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Muriel L.
I looked online for a medical alert system and this had a superior rating. Tony M answered all my questions and set me up with exactly what I wanted with an affordable monthly payment plan. Great, helpful service. I just ordered it yesterday and am looking forward to being protected by MobileHelp.
Reply from MobileHelpApr 15, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Mary T.
The service rep explained the process in a relatable way. We matched the product with my need.I felt secure with ordering from this company. It affords .e the chance to go back to my own home safer.
Reply from MobileHelpApr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Judy S.
Mark was efficient, explained program quickly and helped with the one I chose. He is very polite and honest, I hope.
Reply from MobileHelpApr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp