Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Ted S.
Knowledgeable, helpful and courteous. The representative took the time to answer my questions and make sure I purchased the right equipment for me.
Reply from MobileHelpMar 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customerK
Thank you Noel. He was very patient, polite, & positive!
Reply from MobileHelpMar 20, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
S B.
Matthew answered all questions professionally and was very helpful.
Reply from MobileHelpMar 20, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Laura
Jonathan was awesome!!!
Reply from MobileHelpMar 20, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Cindy K.
All my questions were answered. Explained everything very clearly. Good customer service
Reply from MobileHelpMar 20, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
culstomer
Donna the costumer service representative was excellent. Very polite and professional.
Reply from MobileHelpMar 20, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
ANNE B.
The representative I spoke to was friendly and helpful. She made sure I got everything I needed and assured me my equipment would be sent out promptly. I love that you have a lock box available as I hadn't thought of that.
Reply from MobileHelpMar 20, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Sandy T.
The explanation of your service was clear and convincing---My current alert device has not been entirely satisfactory and though I can't afford your full service I feel I will have a more satisfactory experience.
Reply from MobileHelpMar 20, 2024
Thank you for your review! If you ever need us, please don’t be afraid to reach out.
