Candace
Customer service (Tom) was very helpful…
Customer service (Tom) was very helpful when I needed technical assistance.
Reply from MobileHelpDec 15, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 358 reviews with 4 stars · Clear filters
Candace
Customer service (Tom) was very helpful when I needed technical assistance.
Reply from MobileHelpDec 15, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Vera M.
I didn't fully understand the fall alert. Thought it was all in one unit. Would never have ordered it. Seems complicated to set up, maybe just me. It talks about a base unit but I never received it, probably because I 'm on the go. Agents have been very nice.
Reply from MobileHelpDec 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us! Our Technical Support team is always happy to review the equipment with you and answer any questions or concerns you may have. You can reach us at 877-827-6207.
Joni
Samantha was very helpful in and took the time to explain the various packages. looking forward to seeing help us. Necklace and g p s system work for my aunt with dementia.
Reply from MobileHelpDec 13, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Bonelle M.
Did a great job of explaining the system patient
Reply from MobileHelpDec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
Technical support especially when it's set off accidentally.
Reply from MobileHelpDec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Steven
Rep knew what he was doing I think
Reply from MobileHelpDec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customergloria J.
very pleasant gentleman. my questions were answered in quick concise manner.
Reply from MobileHelpDec 10, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
Very helpful when I had both account changes and technical issues as a new customer. Staff were both informative and personable, and responded quickly to my concerns.
Reply from MobileHelpDec 10, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.