Frances P.
Easy order
I spoke with Richard, who was knowledgeable and answered all my questions.
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Frances P.
I spoke with Richard, who was knowledgeable and answered all my questions.
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
customer
My sales rep, Bill, was very informative, professional and personable. He made the enrollment very easy and I never felt pressured or stressed.
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Anonymous
Company is very reasonably priced & able to provide service to those without either a landline or a mobile device
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Marilyn C.
so far so good your representative was very informative and professional. Thank you.
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Evelyn S.
Was very informative and pleasant
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
AJ
Jonathan was very courteous and knowledgeable. Very helpful and made me comfortable with the product and services.
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Karen
He was friendly and was easy to understand and knowledgeable about the product. I had a very positive experience ordering my unit thanks to Tom my customer service representative.
Reply from MobileHelpFeb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
David C.
Samantha answered all the questions I had and described the use of the equipment in full. She pressed me to purchase the service during the initial call. I explained that I did not wish to purchase the service as I had told my Mom that we would make the decision together. Samantha agreed to call back at 4:45 when my Mom would be home and on the call with us to have all of her questions and concerns addressed as well. We were both impressed with the service and subscribed for both the stationary device and gps mobile service. I believe it will serve us well.
Reply from MobileHelpFeb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.