Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Susan D.
I was contacted initially within 12 hours after my inquiry on line. Samantha was pleasant very helpful and answered all of my questions.
Reply from MobileHelpSep 4, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
customer
Easy process thanks to Albert!
Reply from MobileHelpSep 4, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Pat C.
Providing great customer service.
Reply from MobileHelpSep 4, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
shirley W.
My sales rep, Mark. Very knowledgeable and helpful. Answered as all my questions in a way I can understand. I'm 86 and I'll feel secure in purchasing the life alert.
Reply from MobileHelpSep 4, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
custoLinda A.
Richard explained all different plans really well. Answered all my questions. Was very friendly and easy to understand.
Reply from MobileHelpSep 4, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
JBE
So far the customer experience has been wonderful. While I have peace of mind knowing that my Dad has this service available to him, my hope is that he never needs to use it. However if the need does arrive, I feel confident that this service will work exactly as intended. I love that if he needs assistance that it is available right here in the USA. That is one of the reasons I chose Mobilehelp. Kevin made this a seamless experience. Thank you.
Reply from MobileHelpSep 4, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Laurie
Great explanations. Very knowledgeable and polite.
Reply from MobileHelpSep 4, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Dale G., Spring Hill, F.
When I called MobileHelp I was pleasantly surprised that I did not get a "hard sell tactic" but rather a wonderful question and answer session. The representative on the phone walked us through the process, made recommendations and explained, the pros and cons of the equipment and services that they provide. The pros won and we are delighted using this company.
Reply from MobileHelpSep 4, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
