customer
Easy to get started
Easy to get started. Paula was so helpful to get started and answered all of our questions.
Reply from MobileHelpSep 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
customer
Easy to get started. Paula was so helpful to get started and answered all of our questions.
Reply from MobileHelpSep 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Ken and Carolyn B.
simple and easy
Reply from MobileHelpSep 27, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Nancy L.
Felt like a member of my family. Questions were answered clearly. He did not make me feel like I was senile.
Reply from MobileHelpSep 27, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Kay
Paula was kind, patient and explained things very well. System was much easier to set up than I expected.
Reply from MobileHelpSep 27, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Jane M.
I asked for help and I got it! I couldn't login to the app and someone waited patiently on the phone while I verified my account and filled in the necessary information to access the app.
Reply from MobileHelpSep 27, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
David P.
The only experience I have had so far is the lady I talked with in signing up for the service and she deserves five stars for I am a redneck and that requires lots of patience.
Reply from MobileHelpSep 27, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
All your reps were so helpful.
Reply from MobileHelpSep 27, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Katherine S.
I felt very comfortable with (bill) Explaining how work
Reply from MobileHelpSep 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!