Mark C.
Customer service is readily available…
Customer service is readily available and seems to be effective in solving problems.
Reply from MobileHelpSep 22, 2023
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Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Mark C.
Customer service is readily available and seems to be effective in solving problems.
Reply from MobileHelpSep 22, 2023
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Patsy
The service technician was very patient and helpful. He helped me figure out why my mobile device was not changing and sent me a new wrist device. He was very concerned and efficient.
Reply from MobileHelpSep 22, 2023
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Arthur R.
they keep up with what is happening with your equiptment and you and helps with what needs you may have with it. they are very helpful in many different ways to help keep you safe and healthy.
Reply from MobileHelpSep 22, 2023
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Lisanne M.
Lisa is amazing - knowledgeable and very persistent but not in a pushy way...in making sure we communicated with each other to get this set up for my Mom. I am a busy person and she worked with my crazy schedule - she is wonderful!
Reply from MobileHelpSep 21, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Christine S.
I don't have to worry as long as I have my tag with me wherever I go. I always make sure it is powered up everyday and make sure it is working correctly. So far I have not had to use it, but even so, I feel full protection if someone unexpected comes up. I also make sure all furniture is out of the way for causing falls or loosing my balance. Thank you MobileHelp!!
Reply from MobileHelpSep 22, 2023
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Anita C.
My conversation with your agent was brief, informative and courteous.
Reply from MobileHelpSep 22, 2023
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Estelle O.
It just works! Gives a feeling of safety and comfort!
Reply from MobileHelpSep 22, 2023
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Chuck and Kay N.
Needed fix - given most recent upgrade. Received in a couple of days. Easy install (even I could do it). Clear and easy to understand instruction for install and operation. All positives with upgrade equipment! Date of experience? … a couple of months ago…?
Reply from MobileHelpSep 22, 2023
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