Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Kay G.
I was going to drop mobile help by being on a fixed income, but she helped me get it to where I could afford it and that was great
Reply from MobileHelpSep 16, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Billie W.
The representative I talked with was very helpful. He helped me set up my preferred billing and let me know that my remote battery was not charging. I also appreciated his help with testing my system and how often I need to do it.
Reply from MobileHelpSep 16, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Francine
Rep was wonderful
Reply from MobileHelpSep 16, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Trudy H.
Great customer service, easy to work! We feel that our moms is safe!
Reply from MobileHelpSep 16, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Judith M M.
The EMT'S were at the house quickly.
Reply from MobileHelpSep 16, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Mary
Rapid response to alerts has made a big difference for me this year. The patient assistance provided is very much appreciated. Your services are supporting my remaining in my home.
Reply from MobileHelpSep 16, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
customer M.
Super service. Worked exactly as described. Fortunately all is well now!
Reply from MobileHelpSep 16, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
elizabeth C.
Have used Mobile Help daily and have found them to be quick to respond to any alarm including an inadverdent false alarm and to offer help if needed, very gracious and pleasant if I cause the alarm inadvertently. Thank you!
Reply from MobileHelpSep 16, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
