Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Karen V.
Very thorough explanation of device and features! Will make mom feel more secure and will allow me to work without worrying!!
Reply from MobileHelpSep 16, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Virginia N F.
Mobile Help was prompt when they knew there was a problem, contacted my daughter immediately, showed her how to get in to check. The ping was not coming from the house. The next operator found the location of the ping & checked there & everything was OK. I now know how to respond to the GPS if it should ever go off again when I am not at home
Reply from MobileHelpSep 16, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
thomas T.
I feel your company is doing a good job, the equipment is reliable, and to be notified if the battery is low is also very important to me. I feel confident with your company. Keep up the good work!
Reply from MobileHelpSep 16, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer ruth H.
addressing all the issues
Reply from MobileHelpSep 16, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
CathyB
Lisa was awesome to work with. She explained everything in detail. I look forward to the device coming and feeling safe with my Mom.
Reply from MobileHelpSep 16, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Patti
Information was presented in an easy to understand manner. The equipment that is offered is exactly what I was looking for and more. It was clear that they take their responsibility very seriously and have a excellent communication with customers
Reply from MobileHelpSep 16, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customer
Lisa was outstanding
Reply from MobileHelpSep 16, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Barbara B.
Ms. Summer was very helpful and answered all questions with knowledge and understanding.
Reply from MobileHelpSep 16, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
