Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
william C.
Steak cooked very good
Reply from MobileHelpSep 17, 2023
We are happy to have you as part of the MobileHelp family! It seems like your review may be referring to a different company, but we are here for you whenever you need us, don't hesitate to reach out!
Dana K.
I recently fell in my house, and as a result, I broke my femur and lacerated my lower leg. Had it not been for MobileHelp, I would not have survived. As it was, they called the EMTs, my youngest son was notified and he was able to electronically unlock the doors for the EMTs. It was truly a life saver.
Reply from MobileHelpSep 14, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Catherine M M.
My problem was handled quickly and efficiently. I feel very safe with my device and know if I need help it would be taken care of immediately.
Reply from MobileHelpSep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Robert B.
Whoever walked me through everything was FANTASTIC
Reply from MobileHelpSep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Elizabeth
Since joining the MobileHelp family, I have had a lot of peace of mind whether home or away. It's a great company with super caring employees who truly are there to help those in need.
Reply from MobileHelpSep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Carolyn P.
Always so willing to answer questions and to walk us through anything we don't understand
Reply from MobileHelpSep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Ronald A B.
Immediate response even to accidental activation
Reply from MobileHelpSep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Vera H.
The people and the technology are great. Everything works well and the equipment is reliable. If I have a question or need help with the equipment I can call and talk to a human at the technical support group in minutes. I don't have to work through endless menus and chatbots to talk to a specialist. Everybody I have talked with was not only friendly, but knew exactly how the system works and could provide answers to any of my questions or solutions to problems with set-up or testing or to mistakes I've made. The system is also very affordable.
Reply from MobileHelpSep 14, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
