Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Mary V.
Radai was awesome. Helped me work through putting my account on ACH with lots of patience! Very efficient and helpful. Much appreciated
Reply from MobileHelpSep 17, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Caroline R.
I have been with your company for several years and am satisfied with your services. This was just a renewal. Is there a reason why you are sending this to me now?
Reply from MobileHelpSep 17, 2023
Thank you for your comments! Our Customer Service team is always happy to help review the billing information with you, please don’t be afraid to reach out. You can reach us at 877-827-6207.
Tricia
Always there, even wakes you up if the electricity goes out.
Reply from MobileHelpSep 17, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Lechana B.
I can always appreciate a short hold time which is exactly what I got when I called to make sure my new pendant was working properly with fall detection.
Reply from MobileHelpSep 17, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Warren R.
I have used numerous times and I am very satisfied
Reply from MobileHelpSep 17, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Robert M.
This system works great for my active 87 year father. He’s always on the go and it gives his family peace of mind that we have this security for him and us.
Reply from MobileHelpSep 17, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
E B.
Lost pendant because cord came apart. It was promptly replaced.
Reply from MobileHelpSep 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Everyone is very very helpful and I appreciate your concern for me and my name.
Reply from MobileHelpSep 17, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
