T R.
Samantha was helpful
Samantha was helpful, knowledgeable and patient. Most questions were answered before being asked.
Reply from MobileHelpSep 1, 2023
Thank you for your review of our service! Your positive words mean a lot to us!

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
T R.
Samantha was helpful, knowledgeable and patient. Most questions were answered before being asked.
Reply from MobileHelpSep 1, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Nancy R.
My experience was handled quick with explanation off what was available. In 20 mintues, I was able to receive best service for my needs. I chose annual payment. Within 3 days I had my Life Alert delivered to me. This relaxed myself and my family.
Reply from MobileHelpSep 1, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Adrienne Sacchetti C.
The equipment was very simple to set up, the quick guide was easy to follow. We called customer service and the person was great, she walked us through the process and patiently answered all of our many questions. Also we had a problem with the watch not fitting and they sent us another one with a larger stretch band at no additional cost to is.
Reply from MobileHelpSep 1, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Anthony C.
Great help with the signing up process
Reply from MobileHelpSep 1, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Cesar
Knowledge of product and service, friendliness, patience and efficiency.
Reply from MobileHelpSep 1, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
JD Corbett, J.
My customer service representative answered all my questions professionally and displayed a thorough knowledge of the product. In addition, he was a pleasure to talk to. I will be recommending this service to others.
Reply from MobileHelpSep 1, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Lesa H.
Patrick was great! Very cheerful and helpful!
Reply from MobileHelpSep 1, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Mary M.
I contacted Mobile Help via their website and received a call immediately from their customer service department. The rep was extremely personable and pleasant to work with. He answered all my questions and gave me all the discounts mentioned on the website as well as a referral bonus for my aunt who already has the Mobile Help.
Reply from MobileHelpSep 1, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!