customer
The agent was wonderful
The agent was wonderful, he answered all my questions.
Reply from MobileHelpAug 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
customer
The agent was wonderful, he answered all my questions.
Reply from MobileHelpAug 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Agent was very helpful. He offered good suggestions and was clear with options. He was courteous and knowledgeable. Very impressed with the service which I received!
Reply from MobileHelpAug 16, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Marisol
Albert was very informative and caring. Willing to help and answer every question and as promised I called Monday and got it the next day.. works well. I did the testing and everything was perfect 🥰.
Reply from MobileHelpAug 16, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Christopher H.
Representative Samantha was thorough, informative and respectful of my time and attention. The process was easy to unserstand and set up. With multiple options to fit individual needs & no commitment with a 30 day trial period. We found a system perfect for my Mom and let her enter into this new phase of life without being intimidated.
Reply from MobileHelpAug 16, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Helpful
Excellent customer service
Reply from MobileHelpAug 16, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
DALE M.
Matt was great!
Reply from MobileHelpAug 16, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Dianna
Paula your rep I spoke with on the phone was amazing, patiently answered my questions and was amazing geting us connected so to speak in the middle of me having meetings at work lol played phone tag for a bit.
Reply from MobileHelpAug 15, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Penny L.
Sales team was very helpful in answering questions and assisting with deciding on the correct devices for my mothers needs. Good with follow up phone calls and not annoying. Spoke to Samuel first then Louis and both were knowledgeable and patient.
Reply from MobileHelpAug 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!