Michael S.
Great sales help.
Great sales help.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Michael S.
Great sales help.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
customer
The agent my wife worked with was extraordinary, well trained, polite and very product knowledgeable. Although we had to ultimately place the user of your device back in an assisted living facility and cancel your product, it was a very pleasurable experience from the purchase process to the return process. I would highly recommend your product, Samuel and Willie were the agents we dealt with.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Purple P.
Scott, the representative was polite, honest, did an extensive assessment of what I needed, presented the different plans & also pointed out what is different, and better, than the other emergency notification systems...no contract was a big plus. Not having to buy the equipment was a huge plus....He was upbeat, answered all my questions & helped me pick a plan I could afford that would still address safety concerns.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Becky
Helpful descriptions of plans
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Avichaia
Michael explained everything well. Repeated when needed without issue. Very polite
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Rosemary N.
The patience of the sales associate.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
customerRose
Whenever I call, the responsiveness from people is great! Whether it's technical help, questions, or testing of the help buttons, there is positive support provided.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Jessie L C.
Very professional
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!