Excellent
Based on 68 reviews
Monetary Gold4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since the year 2000, Monetary Gold has had the privilege of assisting individuals from all walks of life, people who simply want greater peace of mind and balance in how they save and prepare for the future.Our approach is straightforward and educational, focused on clarity, transparency, and understanding how physical gold and silver can serve as part of a well-diversified savings or retirement plan.Whether through direct ownership for home delivery or by including metals within an existing IRA, our purpose is to make the process simple, secure, and empowering , so you can make informed decisions with confidence.If peace of mind and long-term security are priorities for you right now, we’d be honored to take a few moments together to review your options and see what’s best for your personal goals
Monetary Gold (monetarygold.com) has 68 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 65 reviews with 5 stars · Clear filters
Balyn B.
I had a pretty good encounter with monetary gold. Dean made things simple and clear with his knowledge and efficiency. Also Nicholas made sure everything went smooth with the payment. I would recommend monetary gold
Reply from Monetary GoldApr 18, 2025
Mr.Bhatti, we are excited to have you as our customer. God speed be upon you.
Pete R.
I was looking for a place to diversify into gold and a friend referred me to Monetary Gold Group. I spoke to John who helped explain the whole process to me, there was never any pressure or scare tactics. The team who helped complete the transaction were super knowledgeable and helpful. Every time I call, Alicia answers the phone and is super nice. Everyone I worked with there was customer service oriented.
Reply from Monetary GoldApr 18, 2025
Mr.Robbins, It was a wonderful experience working with you as well. You are so pleasant to work with. Glad we could assist you.
Diana V.
Everything went well. All of my questions were answered and all of my concerns were taken care of. professional service.
Reply from Monetary GoldApr 18, 2025
Ms.Valdepena, we couldn't be more grateful for your business. Thanks for all the referrals and family members you blessed us with. Cheers
Jaden C.
Monetary Gold's product knowledge and customer service were exceptional. I truly value how simple the process was. with the future, I will undoubtedly, deal with monetary gold.
Reply from Monetary GoldMar 14, 2025
Jaden we appreciate the opportunity to service your account.
Talia A.
Monetary Gold took care of my purchase form start to finish. I would recommend to friends and family.
Reply from Monetary GoldMar 14, 2025
Talia, we appreciate your business and we love new clients. We look forward to servicing your account for years to come.
a.
I recently received a call from a manager at Monetary Gold who reached out to address my past experience with the company. They genuinely wanted to understand what went wrong and how they could improve. I shared that my challenges were with customer service, especially when I had to liquidate my metals during a family emergency, despite having little knowledge about the process. I was assured that the team would be spoken to in order to reinforce their commitment to helping customers. There have been multiple follow-ups to update me on the steps being taken to prevent similar issues in the future. I truly appreciate the dedication and effort—thank you for listening and taking action!
Reply from Monetary GoldMar 12, 2025
Thank you for your review. We appreciate all of your feedback.
Jeffery N.
Monetary Gold has been in business a long time. I trust their advice.
Reply from Monetary GoldApr 18, 2025
Hello Mr.Norrod: It was our pleasure serving you. Be well in all things precious metals.
joseph S.
Website was very good. I talked with my rep Nick a few times regarding my account and how they post my holdings. He was very helpful.
Reply from Monetary GoldApr 18, 2025
Mr.Spinali: Thank you once again for your purchase. We are glad to know that it was a seamless process.
