Average
Based on 491 reviews
Monoprice3.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Monoprice, Inc. is an e-commerce leader specializing in providing more than 7,500 high-quality yet affordable electronics and tech products. As an industry innovator, Monoprice fills a void in the consumer technology market by delivering exceptional products that are on par with the best known national brands at prices far below the retail average with incomparable speed and service. Maintaining a business philosophy that focuses on the needs of its customers, the company strives to bring simplicity, fairness and confidence to consumers and businesses shopping for big-ticket electronics and tech accessories.
Monoprice (monoprice.com) has 491 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
Showing 237 reviews with 5 stars · Clear filters
Greg W.
Monoprice responded to a complaint on an order that I placed and made the return refund happen. I appreciate the positive customer service response and refund. Thank you. Greg
Reply from MonopriceMar 5, 2019
We appreciate your feedback Greg, thank you! Paul S. CS Manager
Theo H.
Excellent company, products, and customer service
Reply from MonopriceMar 5, 2019
Thank you Theo for the review! Paul S. CS Manager
Richard
I have been a customer of Monoprice for many years. Always quality products at reasonable prices. A recent purchase was the 15" THX Ultra Certified 1000 Watt Powered Sub woofer. In a word "awesome". This speaker produced fantastic bass without being obnoxious. This sub woofer stopped working, however Monoprice customer service came to the rescue. Not only are they going replace the unit, but they also provided a return shipping label. I highly recommend Monoprice.
Reply from MonopriceFeb 4, 2019
Thank you for the feedback Richard! We appreciate it! Paul S. CS Manager
Brian H.
Warranty is great. I submitted an RMA request and they dispatched a new cable without any questions. Great service!
Reply from MonopriceFeb 4, 2019
Thank you Brian for the feedback! Paul S. CS Manager
Chester
Monoprice sells quality products for fair prices. They stand behind their product with excellent customer service. I use them for all my HDMI cables and Apple charging cords.
Reply from MonopriceFeb 4, 2019
Thank you Chester for the review! Paul S. CS Manager
William B.
Great products! Great service! Thank you!
Reply from MonopriceFeb 1, 2019
Thank you William! We appreciate the feedback. Paul S. CS Manager
Ira S W.
Received my replacement quickly and it arrived in great shape and is already installed.
Reply from MonopriceJan 31, 2019
Thank you Ira for the review! Paul S. CS Manager
Luke G.
Fantastic service from very professional staff!
Reply from MonopriceJan 30, 2019
Thank you for the review Luke! Paul S. CS Manager
